Dental Front Desk Administrator

Kimball & Beecher Family Dentistry | Clive, Iowa

Are you organized, dependable, and great with people? Do you enjoy keeping things running smoothly while helping others?

Kimball & Beecher Family Dentistry is looking for a Dental Front Desk Administrator to join our Clive, Iowa team! This position is ideal for someone who enjoys patient interaction, appointment scheduling, administrative support, and helping a dental office operate efficiently.

You’ll play an important role in creating a positive patient experience, coordinating appointments, supporting insurance and billing processes, and keeping daily front office operations on track.

Dental or medical office experience is preferred, but not required. We’re willing to train the right person who has strong organizational skills, a positive attitude, and a willingness to learn.

As a Dental Front Office Coordinator, you'll help patients navigate their appointments while supporting the administrative and scheduling needs of the practice.

Your responsibilities will include:

• Schedule patient appointments and coordinate treatment plans
• Answer incoming phone calls, respond to emails, and assist with patient inquiries
• Greet patients and help create a welcoming, professional front office experience
• Assist patients with billing, dental insurance, and financial questions
• Submit dental insurance claims and follow up on outstanding claims or issues
• Collect patient payments and maintain accurate account records
• Monitor cancellations and broken appointments to help maintain an efficient schedule
• Coordinate referrals and manage patient correspondence
• Communicate with the clinical team to support smooth patient flow
• Maintain organized records and assist with daily administrative tasks
• Help ensure the front desk remains organized, efficient, and patient-focused

We're looking for someone who takes pride in their work, communicates well, and understands the importance of organization and follow-through.

The ideal candidate will have:

• Strong customer service and communication skills
• Excellent organizational skills and attention to detail
• The ability to multitask and prioritize in a busy environment
• A professional, friendly, and patient-focused attitude
• Dependability and a strong sense of responsibility
• Comfort handling confidential information and financial details
• The ability to work collaboratively with dentists, hygienists, and other team members
• A willingness to learn dental office systems, scheduling, and insurance processes

Previous dental office, medical office, receptionist, patient coordinator, or administrative experience is a plus, but not required. We welcome candidates with transferable customer service and administrative skills who are interested in learning the dental field.

We value our team and offer benefits designed to support our employees, including:

• Health insurance
• Paid Time Off (PTO)
• 401(k) retirement plan
• Dental benefits for employees and eligible family members
• Scrubs provided
• Biweekly pay
• Supportive leadership and team culture
• Opportunities for professional growth within the organization

Kimball & Beecher is a privately owned dental group committed to providing high-quality dental care and creating a welcoming experience for every patient.

We believe a successful dental practice depends on a strong team behind the scenes as well as in the clinical setting. Our team values collaboration, accountability, and treating patients and coworkers with respect.

As part of our front office team, you'll have the opportunity to develop your administrative skills, learn more about dental operations, and contribute to the success of the practice.

If you're organized, enjoy working with people, and want to be part of a supportive dental team, we'd love to hear from you!