Clinic Receptionist - Clive Clinic - Part Time

Clinic Receptionist - Clive Clinic - Part Time

Position Purpose

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor.

They are responsible for managing the front desk responsibilities including: maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time‑of‑service payments and/or past‑due balances at the time of appointment.

Employment Type

Part time

Job Duties

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Performs patient check‑in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
• Answers phone calls and directs them appropriately.
• Schedules appointments according to office guidelines.
• Obtains accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copies/ scans patient access related hardcopy materials (e.g. , referrals, insurance cards, etc.) into the correct location in the electronic medical record.

Schedule

• Part Time (24 hours/week)

General Requirements

• High School diploma or equivalent required.
• Must be comfortable operating in a collaborative, shared leadership environment.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Entry level

Part-time

Health Care Provider