Clinic Receptionist - Clive Clinic

Posting

Under direct supervision, the Receptionist is responsible for performing various administrative duties related to the patient intake process and general clinic tasks.

Full time

• Perform patient check-in and complete necessary paperwork to ensure an efficient and compliant admitting process.
• Answer phone calls and direct them appropriately.
• Schedule appointments following office guidelines.
• Obtain accurate patient and insurance information, and collect co-pays and deductible amounts.
• Copy and scan patient documents (e.g., , referrals, insurance cards) into the appropriate location in the electronic medical record.
• Prepare patient charts for appointments, ensuring all information is complete.
• Manage patient check-out duties, including pricing services, collecting payments, and scheduling follow-up appointments.
• Assist with filing and retrieving registration documentation in electronic medical records.
• Confirm next-day appointments, providing necessary documentation details and time-of-service payment information.
• Follow up on missed appointments and send related communications.
• Perform other duties as assigned by management.

• Language Ability:
  Ability to read and interpret business documents and professional materials. Can write reports, business correspondence, and manuals. Capable of presenting information and responding to inquiries from various audiences.
• Math Ability:
  Ability to perform basic arithmetic operations and calculate rate, ratio, and percentage.
• Reasoning Ability:
  Ability to solve practical problems and interpret instructions from various formats.
• Computer
  
  Skills:
  
  Proficiency in Microsoft Office Suite, internet navigation, database management, spreadsheets, and graphic presentation software.

• Must be at least 16 years of age.