More jobs:
IT Intern
Job in
Clive, Polk County, Iowa, 50325, USA
Listed on 2026-10-17
Listing for:
Heartland Co-op
Part Time, Apprenticeship/Internship
position Listed on 2026-10-17
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support
Job Description & How to Apply Below
*
* Summary:
** Supports local area computer network and end user activities by performing the following duties.
*
* Essential Duties and Responsibilities:
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* * Maintains network hardware, software, and telecommunications services such as personal computers, system software, software applications, printers, servers, routers, bridges, switches, modems, cabling. Ability to work with corporate vendors including Internet service providers, hardware and software providers and any other third party company.
* Help with replacement of computer equipment such as terminals, monitors, and printers.
* Effectively support remote users via phone to avoid making unnecessary trips out to locations.
* Effectively support network users in all areas including, but not limited to, their respective user environment, various directory maintenance, teleco, smart phones, and security compliance.
* Help maintain website, installation of cable, and maintain IT inventory assets.
* Trains users on basic hardware, software and equipment usage.
* Installs and tests software upgrades.
* Must be willing to travel to and work in other Heartland Co-op locations/regions for extended periods of time.
* Must maintain valid driver’s license and commercial insurability at all times.
* Other duties as assigned by management
** Work Environment:
** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
** Physical Demands:
** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision and Ability to adjust focus.
** Lift Level: Medium
** Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly.## Qualifications
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* Competency:
** To perform the job successfully, an individual should demonstrate the following competencies:
* ** Analytical** - Synthesizes complex or diverse information;
Designs work flows and procedures.
* ** Design** - Translates concepts and information into images;
Demonstrates attention to detail.
* ** Problem Solving** - Identifies and resolves problems in a timely manner;
Develops alternative solutions;
Works well in group problem solving situations;
Uses reason even when dealing with emotional topics.
* ** Technical Skills** - Strives to continuously build knowledge and skills;
Shares expertise with others.
* ** Customer Service** - Manages difficult or emotional customer situations;
Responds promptly to customer needs;
Responds to requests for service and assistance.
* ** Oral Communication** - Speaks clearly and persuasively in positive or negative situations;
Listens and gets clarification;
Responds well to questions;
Demonstrates group presentation skills.
* ** Written Communication** - Varies writing style…
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