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Automotive Warranty Processor
Job in
Cloquet, Carlton County, Minnesota, 55720, USA
Listed on 2026-10-18
Listing for:
Wood City Motors
Full Time
position Listed on 2026-10-18
Job specializations:
-
Administrative/Clerical
Data Entry, Business Administration
Job Description & How to Apply Below
Wood City Motors is looking for an Automotive Warranty Processor to join our team! The Warranty Processor is a key player and assists in the daily operations of the Service Department. Wood City Motors is a fast-paced Ford & CDJR dealership located in the heart of Cloquet, MN.
Key Duties & Responsibilities- Claim Processing & Submission: Prepare, review, and submit accurate warranty claims to manufacturers or distributors.
- Policy Compliance Verification: Check repair orders, mileage, vehicle or product history, and service records to confirm coverage guidelines are met.
- Denial Management & Follow-Up: Track pending claims, follow up on outstanding payments, and resubmit or appeal rejected or denied claims.
- Record Keeping & Reporting: Maintain detailed service files, reconcile warranty receivables with accounting schedules and analyze claim trends.
Hard Skills
- Warranty & Software Systems: Proficiency in dealership management systems (DMS), manufacturer portals, and specialized warranty management software.
- Technical & Policy Knowledge: Understanding of labor operation codes, product specifications, manufacturing warranty rules, and legal compliance.
- Documentation Accuracy: Strong technical writing and record-keeping skills to prevent claim rejections.
- Attention to Detail: High precision to ensure repair orders match factory requirements.
- Communication & Interpersonal
Skills:
Clear liaison skills when interacting with customers, dealership staff and factory representatives. - Problem-Solving & Negotiation: Ability to investigate claim discrepancies and push back on wrongful rejections.
- Time Management & Organization: Ability to manage high volumes of concurrent claims and strict manufacturer deadlines.
- Education: High school diploma or equivalent
- Experience: 1 to 2+ years of experience in customer service, service administration, or an automotive/manufacturing after-sales environment.
- 401k
- Paid Time off
- Health, Dental, Vision, Life Benefits
- Work Schedule:
In Person Monday - Friday
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