Domestic Violence Community Advocate ~ Cloquet Office

Overview

Organization: Family Pathways

Position Title: Community Advocate

Type: Full Time | Non-Exempt

Reports To: Community Advocacy Manager

Salary: $18.00/hour

Benefits: Benefit eligibility is based on average hours worked per week. Benefits include health insurance with optional HSA, dental, vision, employer-paid group life term insurance, supplemental group term life insurance, AD&D, long-term disability, short-term disability, critical illness, accident insurance, employee assistance program, and retirement plans with an employer match. In addition, Family Pathways offers full-time employees a competitive paid time off package, which includes paid holidays and floating holidays.

Organizational Vision: Every Voice. Every Possibility. Every Day.

Organizational Mission: Family Pathways works alongside people to enhance lives through a continuum of essential services and together with the community champions positive social change.

Position Objective: The Community Advocate is responsible to provide crisis intervention, personal and legal advocacy, court support and systems advocacy for individuals affected by domestic violence and/or sexual assault. It is expected Shelter Advocates’ job performance will incorporate the practice and promotion of Family Pathways guiding principles: trust, collaboration, communication, integrity, respect, positivity, and creativity.

• Advocacy (75%)
• Provide emotional support, advocacy, crisis intervention and information and referral to callers on the 24-hour crisis line.
• Provide direct advocacy and support services to victims of domestic and sexual violence.
• Assist clients in pursuing civil, criminal and family court remedies.
• Notify victims regarding significant events relating to the investigation and prosecution of the victim’s case.
• Provide trauma-informed and empowerment model services to clients. Assume positive intent.
• Effectively “triage” priorities and multi-task as needed.
• Collaborate with agency staff to review client cases and make recommendations to aid in client success.
• Develop and facilitate an active support group.
• Provide transportation for clients when necessary and with approval.
• Develop and maintain listings of available community resources/referrals and act as a liaison between those resources and clients as needed.
• Maintain professional boundaries, confidentiality, and integrity of sensitive information always.
• Role model positive behavior, interactions, conflict resolution etc. for clients and with other staff.
• Offer support, assistance to and inclusion of volunteers.
• Maintain a welcoming, peaceful, healing office environment for clients.
• Attend and participate in all staff and supervision meetings, training and in-services as required.

• Community (15%)
• Greet visitors, callers, and donors, handling their inquiries or directing them to the appropriate person according to their needs.
• Receive, record, thank and organize donations. Financial contributions must be given to the supervisor immediately.
• Develop and maintain positive working relationships with community partners specifically victim services, county attorney, law enforcement, court services, and family services.
• Participate in outreach and awareness efforts and public speaking engagements as directed.
• Participate in local multi-disciplinary teams as directed.
• Professional behavior, dress and conduct are expected in all aspects of work with clients as well as contact with the community.

• Administration (10%)
• Read and communicate through email, text etc. with team; manage and keep calendar current throughout workday.
• Complete documentation to assure compliance with agency standards and funder expectations. Complete necessary electronic entries and all agency required forms in a timely fashion.
• Comply with funder, state and federal rules, laws, and regulations.
• Complete agency forms to document critical incidents or injury, notify supervisor immediately.
• Adhere to and promote Family Pathways organizational, program and personnel policies.
• Report needed repairs to supervisor. Assist in up-keep of the office and grounds. Complete minor repairs.
• Recruit financial donations as opportunities arise.
• Assist with…