Assistant Studio Manager

Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development
• Wellness resources

The Assistant Manager works closely with the Studio Manager to set the tone and model Perspire’s mission, vision, and values. As part of the leadership team, this role is vital in helping to support team members in achieving studio goals while ensuring that operations run smoothly, and guests are leaving feeling better than when they arrived.

This Assistant Manager position assists the Studio Manager with five main studio responsibilities:

• Sales Associate Management
• Studio Assistant Management
• Inventory Management
• Customer Service Management
• Lead Tabling Event Execution

The person in this role is a pivotal partner in the management of day-to-day activities focusing on achieving studio goals through a superior guest experience. The role is a unique opportunity for an individual looking to make a meaningful contribution to a cutting‑edge organization in the health and wellness sector. Our team is highly passionate, goal‑oriented and committed to advancing the knowledge and benefits of IR saunas and Perspire as a company.

Seeking 25‑35 hours a week. Must have general availability, including weekends.

Current Job Location Opportunity:
Closter, NJ

Closter Studio

Hours:

S/S 8am‑8pm, Monday‑Friday 7am‑9pm

Sales, Customer Service, Supervisory.

Experience working in a spa or health/wellness environment is a plus, however we are willing to train the right candidate.

• $19 Hourly rate + Commission on sales + Bonus (after 60 days with the company)
• Free IRitual Membership
• Paid Training

The responsibilities and duties of this position described here are representative of those an employee must perform. This is not an exhaustive list and other duties may be assigned.

• Taking an active role in the following areas: inventory management, new employee training, attending tabling events.
• Takes the lead in the training and development of team members
• Acting as a liaison between the Studio Manager and Sales Associates and Studio Assistants
• Working closely with the Studio Manager on the implementation of standard operating procedures, specifically managing and ensuring Sales Associates and Studio Assistants are maintaining consistency and upholding daily expectations
• Performing weekly and monthly inventory review to inform data‑driven purchasing
• Working with the Studio Manager to maintain the studio and the saunas.
• Attending and training employees for tabling events
• Collaborate with Studio Manager to cover call outs
• Performing and documenting daily and weekly studio inspections to ensure facility operation standards are met and all equipment is functioning properly
• Communicating all updates, new products/offerings, events, and protocols to the team in the Studio Manager’s absence
• Resolving guest complaints or membership issues with the highest level of customer service
• Ensuring that systems are followed such as cleaning checklists, proper member check‑In, telephone inquiries (general and sales related), waivers, studio tours, delinquent account procedures, and new membership agreements.
• Ability and willingness to perform both the Studio Assistant and Sales Associate role
• Provide Studio Manager and Ownership with feedback from both the team and Perspire Guests to inform decisions and foster growth and excellence
• Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible and courteous service
• Promoting the benefits of IR Saunas and value of having a Perspire Sauna Studio Membership to guests
• Understanding and speaking to the science, technology, and benefits of IR sauna, chromotherapy, and Red‑Light therapy
• Bringing positive, team‑first energy and helping make Perspire Sauna Studio an exceptional place to work
• Collaborate with the Studio Manager to plan and execute Monthly Sweat Sesh Team Meetings

• Excellent interpersonal skills to ensure clear, effective communication with all guests and team members
• Results driven and motivated to meet or exceed sales targets
• Creative…