Part Time Referral Coordinator

Job Title:

Part Time Referral Coordinator

Location:

Clovis, CA

Job Summary:

The Referral Coordinator is responsible for managing and coordinating patient referrals within a healthcare facility or medical practice. They facilitate the seamless transfer of patients to specialists or other healthcare providers, ensuring timely access to necessary medical services.

Schedule:

Monday - Friday 20 Hours a week 8:00am – 12:00pm

Pay: $23.00 -$24.50 DOE

• Review medical records and clinical documentation to determine the need for specialist consultations or diagnostic tests.
• Collaborate with healthcare providers to assess patients’ healthcare needs.
• Identify appropriate specialists or facilities based on patients’ needs and insurance coverage.
• Consult with physicians and patients to make informed referral decisions.
• Schedule specialist appointments, diagnostic tests, and procedures for patients.
• Coordinate appointment times, locations, and any necessary pre-visit requirements.
• Maintain accurate and detailed records of patient referrals, including referral forms and documentation of communication.
• Ensure compliance with documentation and data entry protocols.
• Inform patients about their referral appointments, including date, time, location, and any special instructions.
• Address patient questions and concerns related to referrals.
• Verify patient insurance coverage for specialist visits and diagnostic tests.
• Other duties as assigned by the Department Lead and/or Administration.

• 2+ years of experience.
• Bilingual (English/Spanish) a plus
• Excellent verbal and written English communication skills
• Outstanding Phone Etiquette
• Experience of Nex Gen and Epic Requiered
• Understanding of insurances including HMOs, PPOs and Medicare
• Ability to manage and prioritize multiple tasks
• Ability to calmly and professionally resolve issues with diplomacy
• Ability to work independently with minimal supervision
• High School Diploma or equivalent required