BDC Representative

Overview

Toyota of Clovis, a Penske Automotive Group dealership, is looking for dependable individuals to join our Business Development Center and help deliver extraordinary customer experiences. The role of Business Development Center Appointment Coordinator involves promptly, professionally, and courteously assisting our customers in a call center environment, communicating via text, e‑mail, or social media.

Base pay: $42,000.00—$55,200.00 per year. Pay is $16.50 per hour plus commission.

• Fortune 500 company, recognized by Automotive News as among the "Best Dealerships to Work For".
• Proudly named to Glassdoor's Best Places to Work.
• Comprehensive benefits program, including medical, dental, vision, and a 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, and a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with ability to work in a fast‑paced, results‑driven environment.
• Prompt responses to internet inquiries with courtesy, accuracy, and professionalism.

• Commitment:
  Ensure customers have a world‑class experience at every step.
• Excellence:
  Provide unparalleled expertise to support customers' overall experience.
• Technical expertise:
  Understand and use MS Office Suite, CRM, lead management tools to accurately manage inquiries, update files, track interest, and compile reports.

If you are ready for a rewarding career with competitive compensation and benefits and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in‑person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry—apply today!

Penske Automotive Group is an equal opportunity employer and maintains a drug‑ and alcohol‑free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Sales and Business Development
• Industries:
  Retail Motor Vehicles