Registration and Transcript Coordinator

Compensation:

Salary Grade: CS116

Minimum Starting Salary $46,080.00

Final salary will be determined based on experience, qualifications, and other relevant factors.

Instructions to Applicants: A complete application package must include the following required documents. Please upload documents to the Resume Drop Box section of your application. Incomplete application packages will not be reviewed:

- Resume*- Cover Letter
- Unofficial Transcripts (official required upon hire)
* Your resume must fully document your experience. For each position include job title, description of duties and responsibilities, employment start and end dates (month and year), AND hours worked per week. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position. In describing your experience, please be clear and specific.

We will not make assumptions regarding your qualifications or experience.

Compensation Type:

Salary

Employment Type:

RegularFLSA:

Exempt Scheduled Weekly

Hours:

40

Position Summary The Registration and Transcript Coordinator coordinates and supports key operational areas within student services with a focus on registration processes and academic records. This position coordinates academic documentation and transcript evaluations while supporting staff and ensuring compliance with college policies. Contributes to process improvement initiatives including the design, implementation and evaluation. Collaborates across departments to streamline operations, ensure data integrity, and support institutional goals.

Duties & Responsibilities Serves as a liaison between the Office of the Registrar, internal, and external stakeholders.

Evaluates and reviews incoming transcripts and support documentation for transfer credit processing and student record accuracy.

Develops and maintains procedural documentation related to transcript processing and records management functions.

Gathers, organizes, and analyzes information to support decision making, process improvements, and enhance student service operations.

Oversees the daily management of student academic documentation, processes external transcripts for credit evaluation, and supports staff in maintaining and updating records according to college policies and procedures.

Provides guidance to faculty, staff, and students on the registration processes, assisting in the resolution of registration issues.

Supports configuration, testing, and ongoing optimization of student information system, including identifying process gaps and recommending improvements.

Interprets and applies academic policies, procedures, and federal regulations related to student records and registration processes.

Processes official transcript requests to ensure timely and accurate delivery in accordance with institutional policies and federal regulations.

Provides operational support and backup coverage for the Enrollment Services function to ensure continuity of student services and support institutional operations.

Supports graduation and degree audit processes by reviewing student academic records and identifying discrepancies.

Knowledge, Skills, and Abilities:

Ability to investigate and analyze information and draw conclusions.

Ability to perform complex tasks and to prioritize multiple projects.

Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

Knowledge of computerized student information systems.

Ability to develop, plan, and implement short- and long-range goals.

Ability to plan and implement operational policies and procedures in area of expertise.

Knowledge of federal, state, local, and college regulations, guidelines, and standards in the area and ability to interpret and apply these.

Knowledge of policies and procedures pertaining to college student admissions, registration, and records.

Advanced knowledge and understanding of one or more areas of student enrollment management in a post-secondary institution.

Analytical, evaluative, and critical thinking skills.

Strong consultative and advisory skills.

Ability to make administrative and procedural decisions and judgements on sensitive, confidential issues.

Program planning and implementation skills.

Ability to lead and train assigned staff.

Minimum Qualifications:

Bachelor's degree

Three (3) years’ experience in enrollment services, office of the registrar, or in a student services role.

Required education may be…