Fairfield Inn & Suites Clovis - Front Desk Supervisor

Fairfield Inn & Suites Clovis - Front Desk Supervisor Address 4305 N Prince St, Clovis, NM, 88101

Job Description

As the Front Desk Supervisor, you’re the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You’ll guide your team with energy and enthusiasm, setting the tone for service that’s not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you’ll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.

• Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You’re the go-to for reservations, VIP requests, and making every guest feel like a star.
• Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
• Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
• Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.

• High School diploma or equivalent required; college coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Experience true New Mexico hospitality at The Fairfield Inn & Suites Clovis. Our hotel welcomes you with thoughtful amenities. Settle in to your spacious room or suite and enjoy perks like a wireless HSIA, in-room microwave and mini refrigerator, as well as an HDTV with premium channels and a comfortable work space. Wi‑FI is complimentary in your room and throughout the hotel, and a complimentary hot breakfast ensures that your day starts off right.

Maintain your fitness routine at our fitness center and make a splash in our outdoor pool. Put your best foot forward with our laundry facilities. Need rooms for groups? Ask about our discounted room rates when booking room blocks. Our location places you near attractions in Clovis including Cannon AFB, Southwest Cheese, Plains Regional Medical Center, Norman Petty Studios, Curry County Fairgrounds, and Eastern NM University.

Whatever brings you to the city, enjoy your stay at The Fairfield Inn & Suites Clovis. Our goal is to make every guest feel t sets us apart is our team-oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand‑up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service.

Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people‑first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you’re looking for a place where you can grow, succeed, and belong, come join us!