Quality Assistant Team Leader

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Job Summary:

Works in conjunction with production, quality, environmental and engineering departments to monitor and report on compliance and deviations/opportunities within process control, food safety and quality programs. The position will be responsible for assisting in special projects as it relates to development of various product lines. In the absence of the Quality Manager, duties such as planning, coordinating, and directing a quality control program designed to ensure the company complies with our commitment to the SQF code shall then be assigned to the Quality ATL’s that are SQF Practitioners to ensure compliance to the SQF code, working in conjunction with the Lab Manager.

• Ability to interpret data and track data so as to communicate results to relevant parties in an appropriately timely manner.
• Report deviations/opportunities in process parameters and assist with action planning and correction and taking such changes as deemed appropriate.
• Coordinate with appropriate departments to establish audit frequencies within process.
• Review various programs within master auditing schedule.
• Coordinate with quality assurance manager to develop monitoring and evaluation programs necessary to process and process deviations/opportunities.
• Perform environmental testing and establish a frequency based on historical data.
• Utilizes GPS processes, driving zero losses and upholds the culture of Southwest Cheese non-negotiables.
• Each employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the Occupational Safety and Health Act which are applicable to his/her own actions and conduct.
• Complies with all applicable food safety regulations and mandates (FSMA, Safe Quality Foods, FDA, Pasteurized Milk Ordinance).

• “Showing Respect” - Research issues & incidents with internal teams, business partners and customers in a collaborative manner that includes professional, honest and transparent communication.
• “Find a Better Way” - Work with internal and external teams to implement process improvements and/or procedural changes that eliminate non-value added activities and drive more business value.
• “Winning Together” - Assist with training of new team members. Facilitate or oversee training and SOP reviews to ensure new hires develop proficiency in the role.
• “The Customer’s Champion” – Proactively engage to support customer needs on an end-to-end basis and strive to meet or exceed SLA timelines. Take ownership of customer requests and engage with internal teams as needed and within a timely manner.
• “Performance Matters” – Meet or exceed all key metrics in line with expectations for the role. Continually update knowledge of products, product changes, processes and services offered to deliver a dynamic customer experience.

• Implement quality control measures required for the production processes.
• Task Sheets will be provided separately for each different task.

• Associates degree preferred or a minimum of three years practical experience in a lab environment or equivalent combination of education and experience.
• Demonstrable experience with laboratory techniques for the measurement of chemical components, microbiological parameters, and sensory attributes.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Practical experience in QA techniques, principles, and adherence to government regulations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to prioritize tasks, handle multiple projects simultaneously and delegate assignments to others.
• Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
• Participate in proactive team efforts to achieve departmental and company goals.
• Provide leadership to others through example and sharing of knowledge/skill.