Captain - Training & Development

• Dental insurance
• Employee discounts
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Wellness resources

At Allstar Pizza & More, we're more than just pizza! We're a place where families connect, communities come together, and team members have opportunities to learn, grow, and succeed.

We're looking for a Captain – Training & Development who can lead by example, develop our team members, and help maintain high operational standards.

This is a hands-on operational leadership position. Our Captains don't just supervise or train. They actively work alongside the team, rotate through different positions, and help keep the business running efficiently.

• Actively work in different positions throughout the business based on operational needs.
• Support kitchen operations, food preparation, guest service, arena activities, parties, and other departments as needed.
• Lead shifts and assist with daily operational responsibilities.
• Maintain expectations for productivity, urgency, teamwork, and professionalism.
• Step in wherever needed to support the team and deliver a great guest experience.
• Identify operational challenges and help develop practical solutions.

• Train and develop new team members across multiple positions.
• Support our Rookie training program and help team members progress in their development.
• Coach team members on proper procedures, efficiency, guest service, and quality.
• Evaluate performance and provide constructive feedback.
• Help develop future Trainers, Team Leads, and Captains.
• Work with other leaders to ensure consistent training across departments.

• Reinforce food safety, cleanliness, operational procedures, and service standards.
• Help ensure team members follow established expectations.
• Address performance concerns through coaching and accountability.
• Partner with other Captains to improve operational consistency.
• Lead by example and demonstrate the standards expected from every team member.

• Previous leadership, coaching, training, or supervisory experience preferred.
• Comfortable working in multiple operational positions.
• Willing to jump in and help wherever the business needs support.
• Strong communication, organization, and problem-solving skills.
• Ability to coach, motivate, and hold team members accountable.
• A proactive attitude and strong work ethic.
• Comfortable working in a fast-paced, team-oriented environment.
• Flexible availability, including evenings and weekends.
• Someone who takes ownership and wants to help others succeed.

Restaurant, hospitality, entertainment, or customer service experience is a plus.

We value leaders who are willing to work alongside their teams, take initiative, and contribute to the success of the entire business.