Front Desk Patient Relations Coordinator

Full-Time Front Desk Patient Relations Coordinator

Premier Dental is a patient-centered, multi-doctor, specialty practice known for delivering excellent care in a friendly, welcoming environment. Aside from General Dentistry, we offer advanced services, including Oral Surgery, Endodontics, and Periodontics. Our busy, high-quality team is dedicated to exceptional patient care and seamless coordination across specialties. We're growing and seeking a reliable, positive, and detailed-oriented Front Desk Patient Relations Coordinator who is organized, professional, self-driven, and patient-focused.

If you enjoy helping people and want to be part of a supportive, collaborative dental team, we'd love to meet you!

• Flexible based on industry knowledge and experience.

Wednesdays: 8:00 am - 5:00 pm

As our Patient Relations Coordinator, you will be the first and last point of contact for our patients. Daily

Responsibilities include:

• Greeting patients and creating a warm, professional first impression.
• Checking patients in and out.
• Answering incoming calls and responding to patient inquiries.
• Scheduling, confirming, and adjusting appointments.
• Verifying and updating patient information and insurance.
• Processing payments and collecting co-pays.
• Coordinating with clinical staff to maintain efficient patient flow.
• Managing daily front desk tasks including emails, forms, confirmations, records, external communications, etc.
• Maintaining a clean and organized reception area.

• Previous experience in a dental customer service or administrative role.
• Strong communication and interpersonal skills.
• Ability to be a self-starter, multitask and work in a fast-paced environment.
• Reliability, punctuality, and professionalism.
• Basic computer skills and comfort with digital scheduling systems.

• Experience in a dental or medical office.
• Knowledge of dental terminology, insurance benefits, and practice management software.