Front Desk Patient Relations Coordinator

Front Desk Patient Relations Coordinator

Full-Time

Premier Dental is a patient-centered, multi‑doctor specialty practice known for delivering excellent care in a friendly, welcoming environment. Aside from General Dentistry, we offer advanced services including Oral Surgery, Endodontics, and Periodontics.

Location:

Premier Dental – 510

E. McPherson Hwy, Clyde, OH 43410

Compensation:
Flexible based on industry knowledge and experience.

Office

Schedule:

• Monday: 10:00 am – 6:00 pm
• Tuesday: 8:00 am – 5:00 pm
• Wednesday: 8:00 am – 5:00 pm
• Thursday: 10:00 am – 6:00 pm
• Friday: 9:00 am – 3:00 pm

• Greeting patients and creating a warm, professional first impression.
• Checking patients in and out.
• Answering incoming calls and responding to patient inquiries.
• Scheduling, confirming, and adjusting appointments.
• Verifying and updating patient information and insurance.
• Processing payments and collecting co‑pays.
• Coordinating with clinical staff to maintain efficient patient flow.
• Managing daily front desk tasks including emails, forms, confirmations, records, external communications, etc.
• Maintaining a clean and organized reception area.

• Previous experience in a dental customer service or administrative role.
• Strong communication and interpersonal skills.
• Ability to be a self‑starter, multitask and work in a fast‑paced environment.
• Reliability, punctuality, and professionalism.
• Basic computer skills and comfort with digital scheduling systems.

• Experience in a dental or medical office.
• Knowledge of dental terminology, insurance benefits, and practice management software.