Technology Systems Specialist

The Technology Systems Specialist supports the district's technology operations with primary responsibility for data processing, account management, system synchronization, and selected administrative technology platforms. This position requires an experienced, adaptable IT professional who can work independently, troubleshoot across multiple systems, maintain accurate and secure data, and learn district-specific applications and procedures. As with most school technology positions, the employee will support a broad range of technology needs beyond the primary areas listed below.

• Manage routine data processing, imports, exports, synchronization, validation, and troubleshooting between district systems.
• Monitor scheduled data transfers and identify and correct synchronization or data-quality issues.
• Maintain documentation for recurring data processes, system dependencies, and operational procedures.
• Assist with student, staff, and organizational data workflows as assigned.

• Monitor application integrations and work with vendors to resolve data synchronization and connectivity issues.
• Support district applications that depend on automated student, staff, course, and organizational data.
• Maintain, configure, update, and troubleshoot Class Link and associated data connections, integrations, and rostering processes.
• Assist with administration and support of district identity, account, and application-access systems.

• Provide basic network troubleshooting and support for wired and wireless connectivity, switches, endpoints, and related infrastructure.
• Assist the district's system/network administration staff with projects, upgrades, deployments, and troubleshooting as needed.
• Provide general technical support when necessary, recognizing that school district technology staff routinely support systems outside their primary assignment.
• Work with vendors and service providers to resolve technical issues and support district projects.

• Two or more years of practical information technology experience, preferably in a multi-user organizational environment.
• Demonstrated experience supporting user accounts, directory services, data systems, applications, or similar administrative technology.
• Working knowledge of networking concepts, troubleshooting, and endpoint connectivity.
• Ability to diagnose problems, document solutions, prioritize work, and communicate effectively with technical and nontechnical staff.
• Ability to learn new systems and assume responsibility for district-specific platforms.

• Google Workspace for Education and Google Admin Console.
• Microsoft Active Directory and directory/account synchronization.
• Class Link or comparable identity, rostering, and single sign-on platforms.
• Student information systems, data integrations, rostering, or automated data exchanges.
• Experience with the SIS and BIS Ascender is a plus.
• K-12 school district technology operations.

The successful candidate should be dependable, service-oriented, security-conscious, and comfortable working in an environment where priorities can change quickly. The position requires sound judgment, attention to detail, a willingness to learn, and the ability to collaborate with other technology staff and understand there may be overlap in responsibilities.

• Ability to travel between district campuses and facilities as needed.
• Ability to occasionally work outside normal business hours for maintenance, outages, projects, or emergencies.
• Ability to perform routine physical tasks associated with technology support, including moving equipment and accessing technology installed in offices, classrooms, network closets, and other district facilities.
• Must maintain confidentiality and comply with district policies and applicable student and employee data privacy requirements.