Clinical Supervisor; Cardonald South

Overview

NHS 24 is welcoming applications from experienced, NMC registered adult nurses to join the team as a Clinical Supervisor. In this role, you’ll use your expertise to deliver high-quality clinical supervision within our telehealth service, supporting colleagues and helping ensure safe, person‑centred care for patients. This is a great opportunity to develop your skills and take the next step in your career.

As NHS Scotland's unique provider of a national tele‑health and tele‑care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient‑focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.

Our Regional Centres are located at Aberdeen, Cardonald, Clydebank, Dundee and South Queensferry. This role is advertised for our Cardonald, Clydebank, Dundee, South Queensferry and Aberdeen Regional Centres.

Deliver high-quality telephone triage, using your clinical expertise to ensure safe, effective and person‑centered care in a fast‑paced and innovative service.

Work as an autonomous practitioner, applying professional judgement, knowledge and experience to undertake comprehensive clinical triage of patients.

Ensure patients and their families receive timely, appropriate, safe and person‑centered care, demonstrating compassion, respect and clear clinical reasoning in all decision‑making.

Act as a trusted source of real‑time clinical support for peers and non‑clinical staff, contributing to safe decision‑making and outcomes.

Provide clear, accurate and accessible healthcare information to patients and carers, supporting understanding and informed choices.

Offer tailored self‑care and health improvement advice, supporting patients to manage their condition safely where appropriate.

Direct patients to the most appropriate service or care setting, ensuring individual needs are fully considered.

Recognize and respond to clinical risk and acuity, taking appropriate escalation action to maintain patient safety.

• Registered as an adult nurse on Part 1 of the NMC register.
• Excellent clinical decision‑making skills.
• Extensive post‑registration experience, preferably within an acute or primary care setting, with a broad range of knowledge across a number of specialties.
• Critical decision‑making skills.
• Excellent communication and interpersonal skills.

Our Enhanced

Salary Package:

• Permanent contract on Band 6 £ 43,231 – £52,679* (pro rata for part‑time hours).
• Competitive salary enhancements for working unsocial hours, with hourly rates:
  Basic £23.03, Saturday/After 8pm Weekday £29.93, Sunday/Public Holiday £36.84.

Earnings will include payments for evenings, nights, weekends and public holidays. Example:
Clinical Supervisors on a starting salary of £43,231 working 36, 30 or 24 hours rotas with 5 out of 8 weekends could expect estimated earnings accordingly.

• 6 to 8 week rota patterns: 16 hrs (8/8 weekends), 24 hrs (5/8 or 6/8 weekends), 30 hrs (5/8 or 8/8 weekends), 36 hrs (5/8 weekends).

Additional benefits include:

• 35 days annual leave (rising to 41 days pro‑rata).
• Development opportunities including study bursaries, e‑learning and classroom‑based courses.
• Enhanced pay for working out of hours.
• Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme.
• NHS discounts on goods and services.
• HELP, employee support and assistance.

NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the right to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service. As part of the pre‑employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK.

It can be evidenced through various routes including specific types of visas as well as EU settled and pre‑settled status. Applicants must have the right to work in the UK without requiring sponsorship to work with us.