Program Assistant

Program Assistant – MESA

Pay range: $42,452–$45,038 per year. Full range $42,452–$55,391.

Schedule:

Monday‑Friday 8:00‑5:00, 40 hrs per week, 12 mo. Position contingent on grant funding, ending 06 30 2027.

• Performs outreach and recruitment to targeted students and groups. Prepares written program communications such as class descriptions and brochures.
• Contacts students and groups to initiate communication on the College’s behalf to facilitate learning about curriculum, majors, certificates, programs and services.
• Monitors courses offered by one or more programs, verifies enrollment, corresponds with students for payment of fees, reviews course completions, and designs, prepares and issues certificates that authenticate student progress and completion.
• Maintains records of attendance and inputs positive attendance.
• Provides support to the admissions and registration process. Prepares qualifying student rosters for use by counselors, admissions and financial aid. May participate in student registration.
• Establishes and maintains contact with schools, community and social services organizations, businesses and other agencies that are sources of students and/or referral for specially targeted programs.
• Prepares program materials such as brochures, flyers, booklets and announcements using desktop publishing and incorporating text with graphics and photographic images.
• Maintains budget records and files. Prepares and inputs accounting forms such as purchase orders, warehouse requests, budget and staffing requests. Receives and processes accounts payable, receives periodic printouts of financial activity and prepares summary reports. Assists in the budget development process by gathering and compiling required information.
• Receives walk‑in guests and telephone inquiries from a variety of individuals. Initiates and receives telephone calls, provides information and resolves matters as appropriate, or routes calls as necessary.
• Coordinates and schedules meetings as directed. Prepares schedules and informs participants, confirming dates and times. Makes travel arrangements as directed.
• Attends internal and external meetings as assigned to represent the program, sometimes in place of the department head. Compiles meeting recollections and may facilitate the meetings.
• Performs in‑service training for customers. Designs and implements workshops covering topics such as job search skills, resume writing, positive work behaviors, job retention and problem‑solving.
• Prepares periodic reports outlining program compliance and financial and statistical performance. Uses spreadsheets and other office productivity software for tables, illustrations and background information.
• Inputs student and financial information onto relational databases as required. Updates information and maintains data files. Accesses relational databases for business and education support to extract information and reports supporting research and special requests.
• May receive, handle and store confidential or sensitive information pertaining to the College, its students or staff. Maintains confidentiality as required.
• Maintains currency of knowledge and skills related to the duties and responsibilities.
• Performs other related duties as assigned.

• Associate’s Degree in a related field and 1 year of experience in an administrative or program support capacity.
• Valid driver’s license.
• Working knowledge of educational program development concepts, office practices, communication, financial record keeping, budgeting and statistical record keeping.
• Proficiency in word processing, spreadsheets, presentation graphics, desktop publishing and database applications.
• Strong written and oral communication skills in English, including grammar, spelling and punctuation.
• Mathematical skill sufficient for basic arithmetic and simple statistics.
• Ability to operate standard office equipment, including computers and related peripherals.
• Human‑relations skill to conduct meetings, provide training and interact sensitively with students, staff and the public.
• Capacity to plan, organize and prioritize work to meet schedules and deadlines.
• Physical ability to reach light‑weight materials and use a keyboard at about 60 wpm.

• Online District Application
• Resume
• Unofficial Transcripts
• Candidate responsible for completeness; incomplete applications will not be accepted.

West Hills Community College District is an equal‑opportunity employer committed to nondiscrimination on the basis of race, creed, color, religion, national origin, sex, sexual orientation, gender status, marital status, pregnancy, age, disability, genetic information or covered veteran’s status consistent with applicable federal and state laws. Reasonable accommodations will be provided for applicants with disabilities who self‑disclose.