Hybrid Customer Service Officer: Local Government Support

A local government council in Coalville is seeking a Customer Service Officer to join their team. You will provide essential support to residents through telephone and face-to-face interactions, managing various council services. The role offers a hybrid working scheme following initial training and pathways to advance to a higher graded position dealing with financial matters. The starting salary ranges from £25,583 to £25,989, with progression potential.

Benefits include 34 days holiday, a generous pension scheme, and ongoing training opportunities.
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