Resident Liaison & Service Delivery Lead
Listed on 2026-10-14
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Business
Client Relationship Management
Mears Group PLC in Coatbridge is seeking a Customer Liaison Manager to lead a team of Customer Liaison Officers and drive excellent resident experiences across planned investment works. You will own the customer journey, implement engagement strategies and act as the senior escalation point for complex issues.
The role requires a proven track record in social housing or capital investment programmes, strong stakeholder relationships and a full UK driving licence.
We invite applications for the Resident Liaison & Service Delivery Lead position located in Coatbridge, Scotland, United Kingdom.
The position is based in Coatbridge, Scotland, United Kingdom.
This opportunity is part of our work in Marketing & Media, Sales.
The advertised compensation is 33.000 - 41.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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