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Customer Success & Community Impact Leader

Job in Coatbridge, North Lanarkshire, ML5, Scotland, UK
Listing for: Mears Group PLC
Full Time position
Listed on 2026-07-24
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 41400 - 50600 GBP Yearly GBP 41400.00 50600.00 YEAR
Job Description & How to Apply Below

Mears Group PLC is seeking a Customer Success & Community Impact Manager in Coatbridge to lead customer outcomes and drive community initiatives across North Lanarkshire. You will manage an administration team, handle complaints, and partner with charities and community groups to deliver social value projects.

The role requires strong communication, line management experience, and the ability to build lasting stakeholder relationships while coordinating fundraising and community engagement

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