General Manager

About the Role

The successful General Manager will support our local Social Housing Capital Contracts operationally. You will be pivotal to the sound operational and Commercial performance of the contract you are working with, creating a high performing culture and foster professional and effective working relationships with our clients.

We are looking for someone who has experience in Capital Works and ideally within the social housing sector with a proven track record of delivering results.

• Providing effective leadership, a strong approach to mentoring and motivation
• Develop sustainable key Client / Stakeholder relationships
• Follow appropriate training to fully understand the business operating systems to ensure compliant effective cost control and efficient operational performance.
• Review, monitor and control Branch / Contract performance to ensure delivery of P&L is in line with or exceeding agreed budget levels.
• Ensure at a minimum monthly structured reviews of the Branch / Contract that demonstrate stringent controls
• Demonstrate control over all business governance, risk management processes and adherence to delegated authorities.
• Ensure compliance with Health & Safety Regulations
• Undertake H&S visits with the H&S team.

• Demonstrable strong understanding of the principles of contract management
• Effectively manage, support and resolve personnel issues.
• Experience of effectively leading & managing a team
• Working productively in a pressurised environment, acting decisively when faced with urgent issues while consistently maintaining a high level of service at all times.
• Having a genuine understanding of industry and service delivery to a full range of clients
• IT literate utilising Microsoft packages.
• Identify areas of difficulty in terms of profit and loss
• Experience of working in a repairs and maintenance environment
• Experience of working within social housing

• Family friendly policy to include enhanced maternity / paternity leave and much more.
• Pension Scheme
• Sick Pay
• Refer a friend scheme (total award £1000)
• Share saver scheme
• Eye test vouchers
• Employee Assistance Programme (Access to Free counselling service)
• Wellbeing service (Access to trained mental health & wellbeing advisors)
• Mears Annual Family Fun Day for you and your family to places like Blair Drummond Safari Park, M&Ds Themepark, fully paid for including lunch
• Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers
• Long service and additional holiday leave - Colleagues who stay for a period of time at Mears are rewarded for their service.
• Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment
• Excellent training and development opportunities and 25 days holiday entitlement along with bank holidays.

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.