Bookings Coordinator

Contact name:
Emily Bradnick, Gareth Vaughan, Guy Hodge, Jake Churchill, Luke Bradnick

Phone number:

Worth Recruiting – Property Industry Recruitment

BOOKINGS COORDINATOR - Residential Property Management

Location:
Cobham, KT11

Salary: £37,000 per annum

Position:
Permanent – Full Time

Reference: WR81635

We are hunting for an organised, methodical Bookings Coordinator to manage property inspection appointments, coordinate inspector diaries and client communications. The role will involve ensuring accurate scheduling, efficient logistics and high service standards across a busy bookings team.

Our client is a specialist property services business providing inventories, check‑ins and check‑outs for the high‑end rental market across London and the South of England.

They are seeking a Bookings Coordinator to manage scheduling and logistics for property inspections.

This role will suit a candidate with lettings or property management experience who enjoys detail‑focused, fast‑paced coordination work within a friendly, professional team. Full training is provided.

Candidates with a Lettings background and an understanding of the Inventory process will be considered preferentially.

• Scheduling and confirming customer bookings in line with company guidelines
• Recording accurate job details including property address, access and client information
• Allocating inspections to the most suitable Property Inspector (PI)
• Managing multiple inspector diaries and appointment calendars
• Planning schedules to reduce travel time and increase efficiency
• Maintaining continuity between inspectors and properties where possible
• Communicating logistical or property‑specific issues to clients promptly
• Answering telephone enquiries within target response times
• Responding to email enquiries within service level targets
• Creating accurate booking records and payment responsibility audit trails
• Supporting KPI and efficiency targets set by management

• Previous experience in lettings or property management
• Strong attention to detail and accuracy
• Ability to coordinate multiple bookings and diaries simultaneously
• Confident and professional phone manner
• Clear written and verbal communication skills
• Able to prioritise and balance a busy workload
• Proactive approach to appointment scheduling and problem solving
• Comfortable working under time pressure
• Team‑focused with good relationship‑building skills
• Competent with email and booking systems

• Full training and structured onboarding
• Supportive, small team environment
• Exposure to the high‑end rental property sector
• Clear performance targets and feedback

If you are interested in this Bookings Coordinator role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR81635.

• Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful.
• Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website.
• Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client.
• Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate.

Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worth recruiting.me.

Job Reference: WR81635 – Bookings Coordinator – Residential Lettings