Carer Driver - Dog Daycare

Are you ready to dive into a world where wagging tails, wet noses, and boundless enthusiasm are your daily companions? If so, then keep reading! Here at Bruce's we are looking for a Full Time Carer Driver at our Cobham Centre. Our Carer Drivers are at the forefront of our mission, representing Bruce's to our incredible customers. But you're not just a driver;

you're a doggy advocate, a safety guardian, and a customer service superstar rolled into one.

• Transporting dogs to and from Daycare in our Bruce's Doggy Buses and ensuring the safety of each passenger onboard.
• Delivering our weekly enrichment routines in line with our enrichment calendar.
• Knowing our four‑legged friends like the back of your paw, checking their notes and sharing updates with customers.
• Keeping our doggy buses in top‑notch condition, ready to hit the road and deliver exceptional experiences.
• Following customers’ instructions for pick‑up and drop‑off, e.g., lunches, where to leave the dog if the owner is not in, and securing property.
• Uploading photos taken of our four‑legged friends to our CRM system and tagging individual dogs for our customers to see what they get up to at Bruce's.
• Providing a positive environment that leads to happy dogs and creates an atmosphere where we can unleash happiness.
• Keeping a watchful eye on behaviour, turning potential conflict into opportunities for positive interactions, and providing suggestions and managing behaviour‑management plans.
• Assisting with bathing, washing and towel‑ing dogs prior to drop‑off.
• Caring for the equipment, fields and site and keeping them maintained, safe and clean (including cleaning up after the dogs).

Our expert dog trainers will show you the ropes and keep you in‑the‑know as well as sniffing out the new with ongoing personal development. Life Works membership and Bravo Benefits platform access for unbeatable employee perks. Your hard work won't go unnoticed - expect rewards and recognition and our annual people celebration day!

You will be 21 years old or over due to insurance purposes and a reliable and trustworthy individual with a Full UK licence. At least 2 years driving experience and preferably live in or near Richmond, South West London. Ideally have a current DBS (or happy to have a DBS check). As you will be the face of Bruce's for 50% of our customers, you will be as confident with customers as you are with canines, handling queries and talking dog behavior with ease.

You are someone who embraces a challenge and works under time pressure with a can‑do mindset and enthusiasm. Giving 100 pawcent in everything you do all while radiating positivity, you are someone who is happy to work outdoors in all weathers (this is a must come rain, shine, snow and all!).

Founded in 2008, we have become the UK's recognised leader in Doggy Day Care and are fluent in dog. Our purpose at Bruce's is to unleash happiness and enrich the lives of more dogs and their families and we achieve this through our values P.A.W.S (Pawsitivity, All fur one, Wag for it and Sniff out the new stuff). We believe that Paw‑sitivity rocks!

When it comes to our team, our dogs and our customers we're caring and All fur one. We work hard, are passionate and Wag for it because we love what we do. And, like our doggy friends, we're forever curious to Sniff out new stuff. Our values help guide how we behave, remind us what's important to ourselves, to dogs and their families and what fires us up as a pack.

What You'll Be Doing. You get to be part of a multi award winning company who are the industry leaders in doggy daycare. Your furry companion can join you at work - we offer FREE dog day‑care at Bruce's (as long as it's a paw‑positive fit - please see our website for further information).