Communications Officer; Cochran Campus

Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree-granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,400 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's flagship aviation program, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.

This position is one that mandates great responsibility and reliability by the applicant due to the nature of the duties performed. They provide communications of a public safety nature for the university police as well as surrounding law enforcement agencies and other emergency response agencies utilizing a multitude of modalities. These include, but are not limited to multi-frequency radios, telephones, personal contact, and the National/Georgia Crime Information Center databases.

Duties include answering 911 and administration phone lines, determining the nature and location of the call or emergency, determining priorities, and dispatching police, fire, EMS, or administrative personnel as necessary in accordance with established protocols and procedures. Additionally, all actions must be recorded in the computer aided dispatch (CAD) system. Communications Officer are required to multi-task quickly and efficiently. Incumbents are required to work independently, react rapidly, and demonstrate good judgment and discretion in stressful situations.

• Monitor alarm and video security systems.
• Maintain computerized records of auto registration permits and citations issued.
• Print and issue IDs to the campus community.
• Provide directory assistance and information to the public; assist with lost and found; provide weather information for emergency conditions.
• Assist members of the campus community by phone and in person.
• Other duties as assigned.

• Receive and provide responses to emergency and informational telephone calls including 911 emergency lines, radiophone, and police department administration phone lines.
• Initiate and receive public safety radio traffic using a multi-band law enforcement network to dispatch police officers; monitor frequencies of the city, county and state law enforcement agencies; maintain logs according to Federal Communications Commission regulations.
• Operate computer aided dispatch system including maintaining officers' radio log, preparing case reports, and inquiring about stolen property or criminal activity.
• Operate GCIC and NCIC terminal to enter or verify wanted persons and/or property.

Educational Requirements
Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
Other Required Qualifications
Ability to work irregular hours to aid in 24-hour coverage.
Possession of or ability to successfully obtain GCIC Terminal Operator Certification.
Possession of or ability to successfully obtain Georgia POST Council's Basic Communications Officer
Required Experience
Sufficient experience to understand the basic principles relevant to the major duties of the position.
Ability to meet current requirements set forth by the Police Standards and Training Council for the State of Georgia.
Ability to successfully pass department and Human Resources background investigations.

Additional Preferred Qualifications
POST Basic Communications and GCIC Certified
Preferred Experience
Previous relevant dispatch experience.

Other Preferred Qualifications
POST Basic Communications and GCIC Certified

Preferred Experience
Previous relevant dispatch experience.

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be…