Sr. Account Executive

Sr. Account Executive - Employee Benefits

Join to apply for the Sr. Account Executive - Employee Benefits role at Gallagher
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This range is provided by Gallagher. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work, think of Gallagher.

We are hiring for a hybrid Sr Account Executive to work with risk management solutions for our growing local client base. Do you have employee benefits experience working for a broker? Do you enjoy working with Large Groups and are highly proficient in the self-funding insurance arena? Are you an attention-to-detail person who believes correctness is key? If so, apply now!

We are looking for candidates who reside in the greater Maryland area.

• The Client Service Executive is accountable for expanding existing relationships and delivering high quality and efficient service to both internal and external clients through day-to-day account management of an assigned group of client accounts of moderate to high complexity.
• This role directly contributes to key business outcomes such as revenue growth, client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement.
• The CS Executive's primary focus areas include: supporting the business priorities of Branch Managers, Production team members, and the client service function; independently managing accounts of increasing complexity; growing revenue by counseling clients on additional business opportunities via cross-selling and up-selling; driving the Client Service Cycle; delivering high quality client service consistent with AJG standards and practices; and achieving operational productivity and performance metrics.
• Further responsibilities include growing and profitably managing an assigned group of client accounts, building relationships with existing clients through exceptional ongoing care, seeking referrals from current clients to solicit new business prospects, and securing existing business while actively driving the sale of additional services.
• Acts as a strategic relationship manager and client liaison.
• Provides oversight in the sale of products/services by enhancing sales or services to prospects and existing accounts.
• May offer training, development, and supervision to lower-level staff.

Required: Bachelor’s degree with 7+ years of client service and/or claims management experience. Must hold appropriate licensing as required and be able to travel up to 50% of the time. Proficiency in Microsoft Office applications and using technology to maximize productivity and quality. Previous experience in managing client relationships is essential. Strong written and verbal communication skills.

Preferred: Insurance knowledge. P&C experience preferred, as well as solid financial acumen.

Behaviors: Willingness to go the extra mile to achieve results that benefit the client, the Branch, and Gallagher. Ability to develop professional relationships with internal and external stakeholders. Demonstrates composure, stamina, and resilience under pressure. Ability to work collaboratively within a team as well as independently.

We offer a competitive and comprehensive compensation…