Business Operations Analyst II

At FlexTG, we transform the way businesses manage their print environments. As a brand-neutral leader with a nationwide footprint, FlexTG delivers tailored managed print services to organizations of all sizes. Our proprietary technology sets us apart—helping clients streamline operations, reduce costs, and stay ahead in a rapidly changing world. Join a company that values innovation, flexibility, and making a real impact.

At FlexTG, we transform the way businesses manage their print environments. As a brand-neutral leader with a nationwide footprint, FlexTG delivers tailored managed print services to organizations of all sizes. Our proprietary technology sets us apart—helping clients streamline operations, reduce costs, and stay ahead in a rapidly changing world. Join a company that values innovation, flexibility, and making a real impact.

This position will work ONSITE at our Hunt Valley, MD office Monday - Friday.

Pay range for this position is $70K - $85K, depending on experience.

• Partner with Sales, Procurement, Vendor Management, and Finance teams to identify and implement cost-saving and efficiency initiatives.
• Analyze operational and financial data to uncover opportunities for margin improvement, expense reduction, and process optimization.
• Evaluate current business processes and recommend improvements that enhance productivity, scalability, and consistency.
• Assist in the development, documentation, and enforcement of business controls, policies, and standard operating procedures.
• Collaborate with stakeholders to streamline workflows and eliminate operational bottlenecks.
• Support vendor and supplier management activities, including spend analysis, performance evaluation, and savings opportunities.
• Develop business cases and financial models to support strategic initiatives and investment decisions.
• Track, measure, and report on key performance indicators (KPIs) related to operational efficiency, cost management, and profitability.
• Lead or participate in cross-functional projects focused on operational excellence and continuous improvement.
• Prepare executive-level reporting and presentations that communicate findings, recommendations, and business impact.
• Ensure alignment between operational processes and organizational objectives.

• Bachelor's degree in Business Administration, Finance, Economics, Supply Chain, Operations Management, or a related field.
• Minimum of 2+ years of experience in business operations, financial analysis, procurement, sales operations, or a related analytical role.
• Strong analytical and problem-solving skills with the ability to translate data into actionable recommendations.
• Experience collaborating across multiple business functions and influencing stakeholders.
• Advanced proficiency in Microsoft Excel and data analysis tools.
• Strong communication, organizational, and project management skills.

• 4+ years of experience in business operations, financial analysis, procurement, sales operations, or a related analytical role.
• Experience with ERP, CRM, procurement, or business intelligence platforms.
• Knowledge of vendor management, contract analysis, and cost optimization strategies.
• Experience developing dashboards and executive reporting.

• Improved operational efficiency and productivity across key business functions.
• Identified and implemented measurable cost savings initiatives.
• Enhanced business processes, controls, and governance.
• Increased visibility into business performance through reporting and analytics.
• Contribution to improved profitability and achievement of organizational goals.
• To be considered, candidates must live in the United States and be authorized to work…