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Senior Customer Success Executive – Lab & Healthcare

Job in Cockeysville, Baltimore City, Maryland, 21030, USA
Listing for: BD
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 105000 - 168000 USD Yearly USD 105000.00 168000.00 YEAR
Job Description & How to Apply Below

Waters seeks a Senior Customer Success leader to shape regional and ADx-wide customer success initiatives. You will manage strategic accounts, build trusted advisor relationships, and partner across Service, R&D, Sales, Finance, and Marketing to drive retention, adoption, and growth.

Responsibilities include lifecycle management, defining success metrics, and leading debt reduction through proactive escalation handling. Travel more than half the time is required.

We are seeking a motivated Senior Customer Success Executive – Lab & Healthcare to join BD in Cockeysville, MD, United States.

Join us at BD as our next Senior Customer Success Executive – Lab & Healthcare in Cockeysville, MD, United States.

We are currently recruiting a Senior Customer Success Executive – Lab & Healthcare for our team in Cockeysville, MD, United States.

This is a strong opportunity to take on the Senior Customer Success Executive – Lab & Healthcare role at BD.

Position Requirements
10+ Years work experience
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