Security Officer

Latham & Watkins, a global law firm consistently ranked among the top firms in the world, is seeking a Global Technology Trainer to join our dynamic team in our Global Services Office in downtown Los Angeles.

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.

As a Global Technology Trainer, you will be responsible for identifying training service requirements through training needs analysis, training requests, technology initiatives, general analysis, outreach, feedback, and service desk reports. Other key responsibilities include:

• Providing assistance and training to end users for firm-approved applications in a variety of different methods (e.g. classroom, one on one, video, online eLearning systems, and remote training), including M365 Office Suite, MS Teams, iManage 10, Intapp Time (DTE), and other programs as deemed necessary
• Preparing training documentation, handouts, outlines, instructions, video, and other materials as needed
• Working with business services team members in the office and across other departments to identify training needs, creating classes designed to promote learning and the most effective use of technology
• Building a comprehensive knowledge of the workflow, applications, and practices of lawyers and other employees to support the delivery of consultative training
• Evaluating and customizing trainings in order to meet the specific needs for new hire and onboarding training, technology rollout training, or ongoing education initiatives

We’d love to hear from you if you:

• Demonstrate excellent communication skills using a variety of media and expert technical writing skills
• Possess good presentation skills, along with the ability to deliver presentations to an audience for instructional purposes
• Display the ability to work in a team environment with a customer service focus

• Degree level education or equivalent, with a Bachelor’s degree in Digital Education, Information Systems, Teaching or related learning or technology field preferred; a minimum of five (5) years’ of related job experience considered in lieu of a degree; experience working within the legal, professional services, or financial sectors would be advantageous but is not essential
• A minimum of five (5) years of software training experience
• A Microsoft Certified Trainer certification or an equivalent adult learning and development certification (e.g. Certified Professional in Learning and Performance) is preferred

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 10 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional Development programs
• Employee discounts
• And more!

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firm-wide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is an Equal Opportunity Employer. Our commitment to diversity, equal opportunity and sustainability enables Latham & Watkins to draw from a remarkable wealth of talent to create one of the world's leading law firms.

Latham & Watkins LLP is committed to protecting the health and well-being of our employees and partners, their families, and members of our community against COVID-19. Accordingly, the Firm requires all partners and employees based in the United States to be fully vaccinated against COVID-19. Employees must present proof of full COVID-19 vaccination at the time that a conditional offer of employment is made.

This policy is mandatory except for employees with a documented legally permissible exemption for not receiving the COVID-19 vaccine.

Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO). Please click the link below to review the Ordinance.

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Qualifications: