Customer Service Representative, Personal Lines Insurance

Customer Service Representative, Personal Lines Insurance

Marsh McLennan Agency

Our not‑so‑secret sauce. Award‑winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Customer Service Representative at Marsh McLennan Agency (MMA).

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

As our Customer Service Representative on the Personal Lines Insurance team, you will be committed to prompt, courteous, knowledgeable service to clients and colleagues. You will work closely with our Personal Lines Insurance team providing support, which includes processing policy changes, preparing evidence of insurance, policy audits, etc., all while maintaining the highest level of accuracy.

We’d love to meet you if your professional track record includes these skills:

• High school diploma required.
• Property & Casualty license (or ability to obtain within 90 days).
• At least 1 year of Personal Lines Insurance experience.
• Two (2) years of Customer Service experience.
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future.

These additional qualifications are a plus, but not required to apply:

• Associate’s or Bachelor’s degree preferred.
• Experience working with EPIC.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well‑being through robust benefits programs and resources, professional and personal development opportunities, and fulfilment through meaningful work.

• Generous time off, including personal and volunteering.
• Tuition reimbursement and professional development opportunities.
• Charitable contribution match programs.
• Stock purchase opportunities.

Follow us on social media to meet our colleagues and see what makes us tick:
Instagram, Facebook, X, Linked In.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client‑focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Executive

Full-time

Other

Insurance

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