Pediatric Medical Assistant

Position Description

Bluebird Kids Health is a dynamic organization that provides underserved communities with new access to value-based pediatric primary care. We are on a mission to provide exceptional care, so every child can thrive . We offer comprehensive, evidence-based primary and urgent care services to children and their families, with support around-the-clock. Our care model includes robust care coordination, chronic disease management, and other population health supports.

Our success is measured by exceptional health outcomes, lower medical costs, an outstanding child and family experience, and a rewarding environment for our clinicians and staff.

• Escort patients to exam rooms and prepare them for examinations.
• Take and record patients' vital signs, such as blood pressure, temperature, and pulse.
• Assist healthcare providers during medical procedures and examinations.
• Administer medications and injections as directed by healthcare providers.

• Greet patients and visitors, answer phone calls, and schedule appointments.
• Analyze, update and maintain patients' medical records, ensuring accuracy and confidentiality.
• Process lab specimens and prepare them for testing.
• Assist with insurance verification and billing tasks as needed.
• Provide patients and their families with information and instructions regarding their medical conditions, treatments, and medications.
• Educate patients and their families on preventive healthcare measures and lifestyle modifications.
• Ensure patients and their families understand their treatment plans and follow-up care instructions.
• Prepare exam rooms and medical equipment for patient use.

• Follow established protocols for infection control and maintain a clean and safe environment.
• Dispose of biohazardous materials and medical waste in accordance with regulations.
• Adhere to safety policies and procedures to prevent accidents and injuries.
• Other Duties as Assigned

• Education:
  
  High school diploma or equivalent; completion of a medical assisting program (preferred).
• Certifications:
  
  Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential (preferred).
• Experience:
  
  Minimum one year previous experience working as a medical assistant or patient-facing role in a clinic or hospital setting. Pediatric experience and vaccine administration experience highly preferred.
• Other Requirements:
  Current CPR certificate
• Knowledge of clinical and theoretical clinical processes and principles, along with medical practices protocols and standards.
• Familiarity with state and federal laws related to healthcare (HIPAA, scope of practice, etc.)
• Proficiency in basic medical procedures, such as taking vital signs and administering medications.
• Skilled in documentation of patient care including reviewing for accuracy and completeness.
• Basic computer skills with proficiency in electronic medical record (EMR) systems
• Excellent communication and interpersonal skills, with a willingness to help team members and ability to communicate clearly with many different levels of both medical and administrative staff.
• Strong attention to detail and ability to multitask in a fast-paced environment.

• Prolonged periods of sitting at a desk and working on a computer.
• Variety of walking, standing, sitting, bending, twisting, and reaching.
• Occasional need to lift/carry/move up to 50 pounds of equipment.

• Standard office equipment, CLIA-waived point-of-care lab equipment
• Combination of medical office and exam rooms. Frequent exposure to communicable diseases (including COVID-19), biohazards, and other conditions common in clinical settings.

• The opportunity to work within a…