LensCrafters - Licensed Optician

Licensed Optician – Full-Time Position

Position Overview

The Licensed Optician delivers the brand value proposition and helps establish Lens Crafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted high quality eyewear which exceeds our customers’ expectations.

• Welcome all customers and set expectations with customers.
• Custom fit glasses and precisely place prescription in lenses.
• Act as a leader in optical acumen.
• Take and record measurements, accurately adjust or fit eyewear with attention to detail, and ensure finished eyewear meets standards and customer needs.
• Assist team with complex product needs and prescriptions.
• Accurate and thorough use of technology despite time pressure and customer volume, exceptional product knowledge, and use of appropriate tools.
• Proactively explore root cause of issues, forward‑thinking, ensuring customers are satisfied and expectations are exceeded, solution driven.
• Ability to multi‑task, prioritize and manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs and competencies.
• Take pride in store appearance; keep store clean, attractive and organized.
• Inform management of safety opportunities and demonstrate safe work practices.
• Resourceful, self‑motivated with a desire for continual learning, improvement and results.
• Adhere to company policies and procedures, including discounts, promotions and inventory management.

• High School graduate or equivalent.
• State licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener and team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Sales skills – ability to use and carry an iPad or tablet.
• Familiarity with POS, computers and calculators.
• Embrace new technology and change.

• Previous customer service and retail experience.

Benefits may include health care, retirement savings, paid time off and vacation, and various employee discounts. Competitive bonus and/or commission plans may also be offered.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. For reasonable accommodation requests, please contact the Essilor Luxottica Speak Up Hotline at  or email HRC

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.