Director of Information Technology

Sky Bridge Luxury & Associates is partnering with an exclusive luxury hospitality organization to identify an experienced, hands-on Director of Information Technology to oversee a significant technology implementation and the ongoing management of a sophisticated, multi-platform IT environment.

This opportunity is ideal for a technically strong IT leader who thrives on complex systems troubleshooting, technology integrations, and infrastructure management
. The organization is preparing to roll out an extensive technology ecosystem, requiring someone who can effectively coordinate multiple vendors, ensure seamless integration across platforms, and establish reliable, scalable technology operations.

The position is remote, with responsibility for providing technical leadership to an onsite contract IT resource while working closely with operational leadership and third-party technology providers.

• Lead the rollout, integration, testing, and optimization of multiple interconnected technology platforms.
• Oversee the functionality and interoperability of hospitality management, operational, financial, and guest-facing systems.
• Troubleshoot complex technical issues across software applications, networks, infrastructure, and integrated technologies.
• Provide remote technical leadership, direction, and troubleshooting support to an onsite IT resource.
• Manage third-party technology vendors, service providers, and implementation partners, ensuring accountability and timely resolution of technical challenges.
• Oversee network infrastructure, connectivity, cybersecurity, telecommunications, and overall system reliability.
• Support integrations involving audiovisual systems, building automation, access controls, and other property technologies.
• Develop technical documentation, troubleshooting procedures, and processes to support long-term operational efficiency.
• Collaborate with leadership to ensure technology solutions support business objectives and exceptional service delivery.

• 7–10+ years of progressive IT experience, including technical leadership responsibilities within hospitality or similarly complex environments.
• Demonstrated success implementing, integrating, and troubleshooting multiple technology platforms across different vendors.
• Strong hands‑on technical expertise in systems architecture, infrastructure management, enterprise networking, and advanced troubleshooting.
• Experience with hospitality property management systems (PMS), point-of-sale (POS) platforms, cloud-based applications, and third‑party integrations.
• Knowledge of cybersecurity, telecommunications, network redundancy, and integrated building technologies.
• Experience managing external technology vendors, managed service providers, and onsite technical resources.
• Background in luxury hospitality, resorts, private clubs, high‑end residential environments, or similarly sophisticated operations preferred.
• Ability to work autonomously in a remote leadership capacity while maintaining strong communication with operational stakeholders.
• Exceptional analytical, organizational, and problem‑solving skills with a proactive, resourceful, and hands‑on approach.

Remote – United States Only

Candidates must reside in the United States and possess permanent authorization to work in the U.S. without current or future employer sponsorship.

This is a unique opportunity to take ownership of a significant technology implementation and play an instrumental role in establishing a sophisticated, reliable technology environment within the luxury hospitality sector.

All inquiries will be handled confidentially.