Medical receptionist

We are looking to recruit a medical receptionist to join our team at Caritas surgery working across our sites in Coedpoeth and Cefn Mawr.

A medical receptionist is the first point of contact for the GP practice and plays an important part at the surgery, putting patient care as a priority.

In this job the focus is dealing with patients. This will include tasks such as:

• Welcoming patients, visitors, and third-party contacts in person or on the telephone
• Signposting enquiries to the most appropriate place (full training will be provided)
• Maintaining accurate patient records
• Supporting team with processing of surgery administration tasks which includes data entry, scanning, prescriptions, letters, messages, emails, and recalls
• Follow surgery policies and procedures

Person Specification:

• Strong interpersonal and communication skills, both in person and on the telephone
• Team player with a flexible approach to be able to offer additional cover when needed and be able to work on your own if required
• Experience in working in a fast pace, high demand environment
• Be able to manage workload and be able to prioritise
• Experience working on computers, data entry and secretarial is advantageous but not essential

The salary will be dependent on your previous experience and skills.

We have a friendly and supportive team of clinical and administrative staff; all new and existing team members are fully supported to develop within their role.

• Company events
• Free on-site parking
• Uniform
• Complementary tea & coffee

We are looking to recruit a medical receptionist to join our team at Caritas surgery working across our sites in Coedpoeth and Cefn Mawr. The contracted hours will be between 8am - 6.30pm Monday to Friday with a 30-minute paid lunch (option for an extra 30-minute unpaid lunch by choice).

• Experience of working in primary care
• Experience of working in a GP practice

• GCSE grade A to C in English and Maths
• Full clean driving license
• Strong and confident communicator
• Team player
• Flexible with regards to work rota
• Ability to speak Welsh
• Ability to made a good cup of tea, coffee and cakes.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experience we would consider an apprentice for this post.