PSR Case Aide - CYFS

Psychosocial Rehabilitation Specialist (PSR) – Case Aide

Division of Youth Safety and Permanency, Child Welfare Program – Coeur d'Alene office, Idaho. This position requires working autonomously, within teams, and with other agencies while coordinating multiple tasks in support of children and families.

Key responsibilities include:

• Track child medical appointments and coordinate follow‑up services for vision, dental, medical, and medication care.
• Collect medical records and upload them to the electronic file system.
• Complete, submit, and track residential admission paperwork, including Medicaid processing.
• Make referrals to Idaho Infant Toddler Program and mental health services per standard guidance.
• Assist with coordination of school transportation for foster youth.
• Administer Independent Living assessment tool and make referrals.
• Coordinate parent participation in child routines and activities.
• Organize family team meetings and follow‑up tasks.
• Assist with paternity identification, Tribal notices, and relative support referrals.
• Complete Interstate Compact on the Placement of Children (ICPC) applications.
• Coordinate parent/child visits and track compliance with child court notifications.
• Complete collateral contacts with service providers.

Required qualifications:

• Valid driver’s license.
• Computer literacy for data entry, email, reporting, and document management.
• Good knowledge of human services principles and practices (behavioral management, social and family systems, cognitive behavioral education, and case management methods), typically gained by certification as a psychosocial rehabilitation specialist in accordance with USPRA requirements, a bachelor’s degree in a related field, or equivalent experience.
• Understanding of Child and Family Services activities, programs, and policies.

Benefits:

• Retirement system (PERSI) offering a lifetime benefit.
• 11 paid holidays.
• Paid sick and vacation that accrues from day one.
• Paid parental leave.
• Medical, vision, and dental insurance, effective the first of the month following hire date.
• Two voluntary supplemental retirement plans (pre‑tax and Roth).
• Deferred compensation plan.
• Life insurance for self, spouse, and children.
• Short and long‑term disability insurance.
• Flexible Spending Accounts (FSA).
• Wide variety of training opportunities.
• Flexible hours and/or telecommuting options for some positions.
• Public Service Loan Forgiveness (PSLF) eligibility.
• Employee assistance program.

Additional requirements:

• Participation in the Child Welfare Academy to learn Idaho child welfare practices and complete assignments.
• Some travel may be required.
• Pre‑employment drug test and criminal background investigation.

Contact Information:

Email: dhwjobsho.gov | Phone: (208) 334‑0681

EEO/ADA/Veteran:
The State of Idaho is committed to providing equal employment opportunities and prohibits discrimination against qualified individuals based on veteran status, disability, race, color, religion, political affiliation, sex, national origin, genetics, or any other status protected under applicable laws. Reasonable accommodations are available upon request.