Patient Registrar; Prn - Urgent Care Cda

PATIENT REGISTRAR (PRN) - URGENT CARE CDA

Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused Patient Registrar to join our Coeur d’Alene Urgent Care Team. The position will likely be one shift a week and has a rotating schedule, including weekends (weekend hours qualify for a $2.50 differential per hour). The ideal candidate will have a professional demeanor, work well under stressful situations, provide great customer service, and multitask efficiently.

• Perform registration and pre-registration functions to ensure the smooth transition of patients through the services they require.
• Prepare pre-registration packets appropriately for each procedure.
• Ensure that copies of appropriate documentation are obtained to facilitate billing and collections.
• Process co-payments and payments.
• Register patients and update medical records.
• Back up all incoming calls and direct them to the appropriate person or department.
• Perform nightly closing procedures for the clinic.
• Call patients for pre-registration notification including co‑pays and deductibles.
• Carry out other duties as assigned.

• Knowledge of basic computer programs such as Microsoft Office Suite.
• Ability to type at least 40 words per minute.
• Ability to relate and work effectively with others.
• Demonstrates excellent written and verbal communication skills.
• Strong customer service background.
• Prior clerical or medical office experience preferred.

• Company-sponsored events such as sporting events, BBQs, and holiday parties.
• Comprehensive health care coverage with options for medical, dental, and vision insurance (for part-time or full-time positions).
• Tuition reimbursement.
• Growth opportunities, ongoing education, training, leadership courses.
• A generous 401(k) retirement plan.
• A variety of discounts throughout the hospital and community available to employees.
• Wellness benefits offered to staff such as a weight loss challenge.
• Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.