Epic HB Application Analyst - Revenue Cycle

Epic HB Application Analyst - Revenue Cycle

Epic Application Analyst - Revenue Cycle

Epic HB & HB Claims Certified

The Analyst supports the full life cycle of Epic and third‑party applications used across Kootenai Health. This role focuses on Revenue Cycle workflows, specifically hospital billing and claims processing in Epic HB and HB Claims. Responsibilities include analyzing, designing, implementing, optimizing, and supporting Epic modules and related applications. The Analyst maintains strong knowledge of system functionality, data elements, and interfaces, participates in upgrades and new implementations, and serves as a liaison between operational teams, Information Systems, and vendors.

• Performs in-depth analysis of current and future workflows, data collection, report details and other technical issues associated with the Epic EHR and designated third-party applications
• Collects requirements regarding potential system enhancements or new system implementation and prepares details of specifications needed; prioritizes and implements requested changes to the system
• Investigates standardization and process improvement opportunities while making build decisions
• Validates data is accurate and meets business requirements
• Designs and executes small-scale application testing as required
• Provides support for the installation and implementation of system patches, service utilities and version upgrades as assigned
• Participates in integrated area domain and affinity groups in support of operational governance
• Troubleshoots, identifies root cause, and documents problems of simple to medium complexity for assigned applications and systems
• Analyzes and manages systems or third-party vendors/service providers to ensure service level agreements are met
• Maintains data integrity and security for assigned applications and systems
• Develops system documentation as assigned per standards
• Develops communication related to education efforts for deployments, upgrades, optimizations and other system changes as assigned
• Analyzes workflows and understanding policies, procedures and constraints in core clinical or business area(s) of responsibility
• Partners with quality, operational, and business leaders on system design and optimization to meet quality, safety, financial and efficiency needs
• Performs other related duties as assigned
• Familiar with standard concepts, practices, and procedures within the field
• Regular and predictable attendance is an essential job function
• Competent to meet age specific needs of the unit assigned

• Associate’s degree in Computer Science, Information Technology or a related field preferred, or equivalent education/experience required
• Minimum of 2 years of relevant experience in Revenue Cycle operations or Information technology required
• Experience with the Electronic Health records, revenue cycle, patient throughput, billing, revenue cycle regulatory requirements, scheduling, registration, and/or Health Information Management required
• Minimum 3-5 years of analyst experience preferred
• Epic certification or accredited in one or more Epic modules as assigned required
  • HB
  • HB Claims
• Certification to be initiated as directed and completed within 3 months upon completion of Epic training; employee must remain current in certification or proficiency
• Other required system application certifications to complete assigned work as assigned
• Participates in after hours on‑call, on‑call rotation and service recovery efforts as required
• Advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the development and deployment of application software necessary to run the healthcare systems business, clinical or financial systems
• Comprehensive understanding of clinical or business principles to evaluate information system and healthcare regulatory needs
• Knowledge of Healthcare information systems

• Must be able to lift and move up to 10 lbs
• Must be able to reach arms above or below shoulder height
• Must be able to maintain a sitting position
• Typical equipment used in an office job
• Repetitive movements