Janitorial Lobby Attendant - CdA Resort

Lobby Attendant

Our resort prides itself on impeccable cleanliness and guest satisfaction. We are looking for a responsible and detail-oriented janitor to oversee the Lobby and ensure all areas meet our high standards.

The Lobby Attendant is responsible for maintaining a welcoming, clean, and organized lobby environment while delivering exceptional guest service. This role serves as a first point of contact for guests and plays a key role in creating a positive first and last impression of the resort.

This is a part-time seasonal role, May-September, mid-shift.

Key Responsibilities:

• Greet guests warmly and provide directional assistance throughout the resort
• Maintain cleanliness and presentation of the lobby, entrances, and adjacent public areas to include restrooms.
• Assist guests with general inquiries, amenities information, and resort services
• Coordinate with Front Desk, Bell Services, Housekeeping, and Security as needed
• Monitor lobby activity and report safety or maintenance concerns promptly
• Support crowd flow during peak check-in/check-out times and special events
• Assist with light logistical tasks (e.g., distributing maps, setting up signage, restocking materials)
• Uphold resort standards for professionalism, hospitality, appearance and cleanliness.

What We're Looking For:

• Demonstrate proactive hospitality and anticipate guest needs
• Handle guest concerns courteously and escalate issues appropriately
• Maintain a calm, friendly demeanor in high-traffic or high-pressure situations

Physical Requirements:

• Ability to stand and walk for extended periods (15,000 – 20,000 steps per shift)
• Ability to regularly lift 20lbs and up to 50lbs as needed.
• Ability to work indoors and outdoors as needed.

Why Join Us:

• Connect with a key team in maintaining the resort's reputation for excellence
• Work in a beautiful resort environment with a supportive culture
• Access to resort-wide employee benefits and perks

Benefits & Compensation

Daily Perks:

• Employee meals
• Free parking
• Uniforms provided with in-house laundry service
• 20% discount at all resort restaurants
• 10% discount at participating local businesses
• Free daily cruises (subject to availability)
• Discounted room and golf rates

Health & Wellness:

• Medical, dental, vision, and life insurance (available to full-time employees after 60 days)
• Access to an on-site clinic exclusive to resort employees with benefit coverage
• Flexible reimbursement plan

Retirement:

• 401(k) plan with 50% match up to 4% contribution (eligibility begins at age 21 after 60 days of employment)

Paid Time Off:

• After 6 months: 7 days
• After 1 year: 10 days
• After 2–4 years: 15 days
• After 5+ years: 20 days

Holiday Pay:

• Time and a half for hours worked on Thanksgiving and Christmas