Sales Engineer

Overview

Join to apply for the Sales Engineer role at Ziply Fiber
.

Position Title:

Sales Engineer
Compensation: $82,976 to $113,076 annually DOE
, plus target commission of $20,000 annually
.

Comprehensive health benefits include medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. As our fiber network expands in WA, OR,  MT, we seek team members to help us grow and achieve our goals. We strive to build relationships and provide customers and communities with refreshingly great experiences.

We emphasize our values in all our interactions:

• Genuinely Caring
  :
  Our customers and colleagues are people we treat with empathy and attention.
• Empowering You
  :
  We empower customers to choose the right products and support employees to implement solutions that elevate experiences.
• Innovation and Improvement
  :
  We continuously seek ways to improve experiences for customers and each other.
• Earning Your Trust
  :
  We communicate simply and transparently as real people.

The Sales Engineer serves as a trusted technical advisor, aligning Ziply Fiber's solutions with customer business goals across networking, software, and cloud. This role partners closely with sales teams to identify customer needs, craft tailored solutions, and effectively communicate the value of Ziply Fiber’s services. As a key customer-facing expert, the Sales Engineer drives technical conversations, overcomes objections, and contributes to business development strategy.

• Lead and facilitate analysis of customers' business needs in person or through collaboration with teams to develop solution strategies based on knowledge of the customer’s technology environment.
• Initiate and develop strong customer relationships and act as a customer advocate within Ziply Fiber to ensure the delivery of an exceptional customer experience.
• Prepare technical proposals and presentations for customers and provide limited scope responses to service and industry questions.
• Actively participate in account, module, and market planning meetings.
• Develop responses to client issued Requests for Proposal/Information through design and thought leadership.
• Deliver both formal and informal presentations that represent Ziply Fiber’s industry positioning and the business value and ROI of proposed services.
• Develop statements of work, scoping and design documentation, solution summaries, operational support detail, and other technical documentation to outline delivery and lifecycle of services proposed to customers.
• Participate in relevant market, industry, or technology organizations, marketing events, and trade shows.
• Provide basic service, capability, technology, and industry training to internal and external groups.
• Perform other duties as required to support the business and evolving organization.

• High school diploma or GED required.
• Bachelor’s degree in engineering or related technical field or equivalent work experience is required.
• Minimum of seven (7) years’ experience in technology engineering pre-sales or equivalent experience; experience including Consulting Or Professional Services preferred.
• Minimum of one technology domain certification preferred (CCENT, CCNA, CCDA, CCNP, AWS Solutions Associate, CompTIA Network+, Security+, MCSA, etc.). Preferred advanced technology domain certifications (CISSP, CCIE, AWS Solutions Architect, PMP, CISM).
• Broad understanding of IT concepts, architectures, and processes, with experience supporting networking, software, cloud, or security technology domains.
• Must possess a deep understanding of business strategies, execution model and technology enablement within related domains to drive engagement and thought leadership with clients.
• Understanding of how technology can be applied to address or accelerate customer business…