Insurance Claims Advocate

Join to apply for the Insurance Claims Advocate role at Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting‑edge technology and top‑tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services and more.

Claim Advocates handle the claim process from beginning to end, working closely with the client, insurance carrier, adjuster and claimants as well as co‑workers in the underwriting department. They apply acquired job skills and company policies and procedures to complete assigned tasks and require basic working knowledge of principles and practices of the area of specialty.

• Assist clients in reporting and monitoring Commercial & Personal lines claims, including taking initial loss notice, getting loss notice to the appropriate insurance company, communicating with insured on adjuster assignment, tracking claims payments and following the claim until closed by the insurance company.
• Conduct initial reviews of claims for any coverage questions and review any denial of coverage for accuracy, acting as a liaison between insured and insurance company adjuster.
• Serve as contact for Adjuster and Insured for claims related issues.
• Refer complex coverage questions to Risk Manager.
• Secure loss runs from carriers as requested.
• Prepare claims information for presentations as requested.
• Resolve customer claim issues in coordination with Account Executives and Producers to reduce E&O exposure.
• Provide claims packets to customers and prospects as requested.
• Comfortable reading policy forms, understanding coverage and questioning carriers when necessary.
• Evaluate and challenge claim reserves in accord with industry and claim specific knowledge.

• Active Property & Casualty License or ability to obtain one within 60 days of hire date.
• Excellent verbal and written communication skills as well as strong interpersonal skills with the ability to interact with colleagues, leaders, across all levels.
• Able to work independently and achieve a high-level product within requested time constraints.
• Must be able to work as a team member to achieve goals.
• Proficiency is MS Office Suite.
• Applied EPIC experience a plus.

• High School Diploma;
  Associate degree or higher preferred.
• 3+ years of claim experience, industry experience.

Base compensation range: $23,000 – $28,000.

• Comprehensive medical, dental, vision insurance; life and disability insurance; fertility benefits; wellness resources; paid sick time.
• Generous paid time off and holidays;
  Employee Assistance Program (EAP); complimentary Calm app subscription.
• Immediate vesting in a 401(k) plan; HSA and Flexible Spending Account options; commuter benefits; employee discount programs.
• Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; pet insurance coverage.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting