Client Services Technician - CYFS

Client Services Technician Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

This announcement will be open until filled. Applicants are encouraged to apply as soon as possible to be considered.

The Division of Youth Safety and Permanency is recruiting for a Client Services Technician. Do you have personal or professional experience within or in support of programs serving youth and families and/or the child welfare team? This position is perfect for individuals who want to be a part of a team that is protecting the safety and welfare of Idaho's children.

Client Services Technicians (CSTs) supervise court-ordered visitations between children in the department's care and the parents/guardians to ensure safe conditions are maintained. CSTs transport children to and from visits and appointments, as well as a myriad of other important coordination activities. CST’s must be able to lift and carry items weighing approximately 50 pounds, and to perform physical work such as lifting and carrying children, car seats, and boxes.

This position is located in the Coeur d'Alene Field Office.

The Idaho Department of Health & Welfare is a drug‑free workplace. Any applicant offered employment in this position at the Idaho Department of Health and Welfare will be required to pass a pre‑employment drug test. In addition, successful candidates will be required to complete a criminal history background investigation. Employment is dependent upon satisfactory results of the investigation.

BEST RETIREMENT AVAILABLE IN THE NATION

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

• 11 paid holidays
• Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
• Paid parental leave
• Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre‑tax (full‑time/30+ hours per week)
• 2 voluntary supplemental retirement plans including both pre‑tax and Roth options
• Deferred compensation plan
• Life insurance for self, spouse, and children
• Short and long‑term disability insurance
• Flexible Spending Accounts (FSA)
• Wide variety of training opportunities
• Some positions offer flexible hours and/or telecommuting
• Additional perks and discounts available through medical provider
• Public Service Loan Forgiveness (PSLF) Eligibility
• Employee assistance program

Additional information related to benefits and/or State programs can be found at (Use the "Apply for this Job" box below). Employees/Benefits.html.

• Provide transportation and support services to child welfare clients in a variety of settings.
• Supervise or monitor visitation including parent/child, sibling, or extended family.
• Mentor and coach parents on providing age appropriate interactions, redirection, supervision and write progress notes.
• Testify in court regarding parent interactions and abilities in parenting their children.
• Guide clients in completing documents necessary to implement services.
• Explain applicable laws, policies, and procedures to clients.
• Ability to type and develop Word documents and enter documents in a database system.

• Good knowledge of home sanitation and safety. Typically gained by completion of a health or home economics course covering home sanitation and safety or home schooling or training covering home sanitation and safety.
• Experience working with clients who may be behaviorally, socially, physically and/or mentally challenged. Typically gained by six months work experience in a hospital, nursing home, or similar environment, or as home healthcare provider, working with clients who are behaviorally, socially, physically, and/or mentally challenged.
• Experience observing and recording clients' behaviors, treatment responses, and progress. Typically gained by six months work experience charting or tracking client information in a professional care setting or through employment as a home healthcare provider.
• Ability to read and write English.
• Ability to perform basic arithmetic.
• Experience using ordinary home…