Waiter​/Waitress; Arabian Tea House

Alrais Group is a leading multi-sector company committed to creating a dynamic and inclusive work environment where employees can thrive and contribute to our collective success. We uphold high standards of employee relations and promote a culture of respect, fairness, and collaboration.

We are looking for enthusiastic and customer-focused Waiter/Waitress to join our team and help deliver an exceptional dining experience for our guests. This role is crucial to the smooth operation of our restaurant, ensuring every customer receives outstanding service in line with the mission and values of Arabian Tea House.

• Greet and warmly welcome customers as they arrive, escorting them to their tables and assisting with seating preferences.
• Present menus, explain specials or recommendations, and answer questions about menu items and preparation methods.
• Accurately take food and beverage orders, and communicate special requests to the kitchen.
• Serve meals and drinks promptly, ensuring presentation and order accuracy.
• Check in with guests to ensure satisfaction, refill drinks, and attend to additional needs.
• Provide friendly, courteous, and professional customer service at all times.
• Suggest additional items and promotions to enhance the guest experience and increase sales.
• Present bills, process payments accurately, and handle cash and credit card transactions.
• Maintain clean and organized tables and dining areas before, during, and after service.
• Collaborate with kitchen staff and other team members to ensure efficient and seamless service.
• Support the team during special events and handle guest reservations when needed.
• Stay updated on menu changes and demonstrate the ability to recommend dishes based on customer preferences.

• Previous experience in a similar role in the hospitality or F&B industry is preferred.
• Excellent communication and interpersonal skills.
• A positive attitude and passion for delivering exceptional customer service.
• Ability to work well under pressure in a fast‑paced environment.
• Strong team spirit and willingness to collaborate with colleagues across departments.
• Basic math skills for handling payments and transactions.
• Flexibility to work various shifts including evenings, weekends, and holidays.
• Commitment to cleanliness, hygiene, and professional presentation.

If you are enthusiastic, service‑oriented, and ready to contribute to a team that values integrity, innovation, and excellence, we’d love to hear from you. Apply today or send your CV to .