Commercial Assistant

Position 2:
Clerical / Commercial Assistant – Logistics

Role Summary

The Clerical / Commercial Assistant – Customs Clearance & Logistics will support import/export documentation, coordinate with customs agents, and ensure smooth logistics and statutory compliance for domestic and international shipments.

Key Responsibilities

- Prepare and maintain import/export documentation including invoices, packing lists, shipping bills, BL/AWB, and certificates.
- Coordinate with customs clearing agents (CHA) for timely customs clearance.
- Track shipment status and ensure adherence to delivery timelines.
- Liaise with freight forwarders, transporters, and internal stakeholders.
- Ensure compliance with customs regulations, DGFT guidelines, and company procedures.
- Maintain logistics records, clearance status, and cost documentation.
- Assist in resolving shipment delays, documentation discrepancies, and customs queries.
- Support cost tracking related to freight, duties, and clearance charges.

Qualifications & Experience

- Bachelor’s degree in Commerce, Logistics, or a related field.
- 1–3 years of experience in logistics, customs clearance, or commercial operations.
- Basic understanding of import/export procedures and customs documentation.
- Familiarity with Incoterms is an advantage.

Skills & Competencies

- Strong coordination and documentation skills.
- Ability to work with external agencies and internal teams.
- Good organizational and record-keeping abilities.
- Proficiency in MS Office; ERP exposure preferred.

Job Description – Clerical / Commercial Assistant

Role Summary

The Clerical / Commercial Assistant – Invoicing & Billing will be responsible for accurate invoice creation, billing coordination, payment follow-ups, and maintaining commercial documentation to support smooth financial operations.

Key Responsibilities

- Prepare and generate customer invoices as per sales orders, contracts, and agreed commercial terms.
- Ensure accuracy of pricing, taxes (GST), discounts, and statutory details in invoices.
- Coordinate with sales, accounts, and logistics teams to validate billing data.
- Track outstanding receivables and perform regular billing follow-ups with customers.
- Maintain invoice registers, billing records, and payment status reports.
- Support reconciliation of invoices with payments and assist during audits.
- Handle customer queries related to invoices, credit notes, and debit notes.
- Ensure compliance with company policies and statutory requirements.

Qualifications & Experience

- Bachelor’s degree in Commerce, Accounting, or related discipline.
- 1–3 years of experience in invoicing, billing, or commercial operations.
- Knowledge of GST and basic accounting principles is mandatory.
- Experience using ERP systems (SAP / Oracle / Tally or similar) preferred.

Skills & Competencies

- Strong attention to detail and numerical accuracy.
- Good communication and follow-up skills.
- Proficiency in MS Excel and office tools.
- Ability to manage multiple invoices and deadlines efficiently.