Application Support Engineer

Project Role :  Application Support Engineer

Project

Role Description :  Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :  Asset Management

Good to have skills :  Asset Life Cycle Management

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification :  15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, analyzing, and resolving software-related issues to ensure seamless operations.

Roles & Responsibilities :

Expected to be an SME.
Collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Ensure effective communication within the team.
Implement best practices for software support.
Continuously improve processes and procedures.

Professional & Technical

Skills:

Must To Have

Skills:

Proficiency in Asset Management.
Strong understanding of asset life cycle management.
Experience in software troubleshooting and issue resolution.
Knowledge of ITIL framework for service management.
Familiarity with incident management tools.
Ability to work under pressure and meet deadlines.

Additional Information:

The candidate should have a minimum of 5 years of experience in Asset Management.
This position is based at our Gurugram office.
A 15 years full-time education is required.

, 15 years full time education