IT Support and operations Admin

Role Overview    We are looking for an IT Operations & Admin Executive to manage user lifecycle, identity & access, endpoints, and day-to-day IT operations across Microsoft 365 and SaaS tools. The role focuses on ensuring secure access, smooth IT operations, and a strong end-user experience.

Key Responsibilities
Manage onboarding and offboarding across Microsoft 365 and SaaS tools
Administer   Microsoft Entra    (MFA, RBAC, SSO, Conditional Access)
Handle   Windows & macOS device management   using MDM tools (Intune/Jamf)
Provide L1/L2 IT support for hardware, software, and access issues
Manage SaaS applications, SSO integrations, and license optimization
Maintain   IT asset inventory   and handle procurement & audits
Automate workflows using   Power Automate / Power Shell / scripting
Ensure security, compliance, and   zero access leakage
Support basic network operations (Wi-Fi, VPN, connectivity)
Maintain documentation, SOPs, and access records
Requirements
2-4 years of experience in IT Operations / IT Administration
Strong hands-on experience with   Microsoft 365 & Entra
Solid understanding of   IAM concepts (SSO, MFA, RBAC)
Experience managing   Windows & Mac environments
Familiarity with   SaaS tools, endpoint management, and MDM solutions
Basic scripting knowledge (  Power Shell or similar  )
Understanding of networking fundamentals
What We’re Looking For
Strong ownership and attention to detail
Problem-solving mindset with focus on automation
Ability to manage both IT operations and end-user support
Good communication and collaboration skills