Pre Tenancy Administrator

Pre Tenancy Administrator – haart Estate Agents

Join to apply for the Pre Tenancy Administrator role at haart Estate Agents.

The Pre‑Tenancy Administrator is responsible for managing the administrative process of new tenancies and re‑lets, ensuring that all compliance checks, documentation, and contracts are completed accurately and on time. The role supports the smooth onboarding of tenants, reducing void periods and protecting the business from compliance risk.

• Salary
  : £28,500 OTE per year
• Working Hours
  : 8:30 am to 6 pm, Monday – Friday (Saturdays as needed, time off in lieu)
• Reference
  :
  Indtpm

• 30 days annual leave (incl. bank holidays)
• Comprehensive and continued training within the role
• Fully funded qualification course and ARLA membership support
• Career progression opportunities
• Employee Assistance Programme (24/7 confidential helpline)
• Eye care*
• Employee Referral Bonus*
• Company Pension Scheme

• Manage pre‑tenancy checks (AML, Right‑to‑Rent, etc.)
• Prepare and issue tenancy agreements and supporting documentation
• Ensure compliance with statutory requirements
• Coordinate with Residential Letting agents, Property Managers, landlords, tenants, and contractors to ensure readiness for move‑in
• Maintain accurate records in the CRM system

• Attention to detail – accuracy in documents and compliance checks
• Organisational skills – manage multiple cases with competing deadlines
• Communication – clear, professional interaction with all parties
• Compliance knowledge – understanding of statutory requirements
• IT proficiency – comfortable with CRM & document management systems
• Customer focus – providing excellent service to landlords and tenants
• Teamwork – collaborative approach, supporting managers and colleagues
• Professionalism – honesty, integrity, accountability
• Continuous learning – commitment to development

• Legal entitlement to live and work in the UK (Immigration Asylum and Nationality Act 2006)
• Proof of right to work:
  Passport or Birth Certificate
• Proof of address
• National Insurance number
• Possible video interview
• Potential requests for supporting documents during the process

Our Employee Assistance Programme offers up to six sessions of support and guidance via telephone.

Company commitments for annual eye tests and glasses are subject to the Eye Test Policy.

Employee referrals are subject to the Employee Referral Scheme.

30 days paid annual leave includes bank holidays – day in lieu if you work the bank holiday.

If you are successful but voluntarily leave within the first 12 months, you may need to reimburse training costs.

Spicerhaart is a forces‑friendly company offering many Estate Agency roles to forces alumni.

Spicerhaart is a proud equal‑opportunity employer and welcomes all talented individuals. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

We offer reasonable accommodations for disabilities or special needs.

Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team or anyone else. We do not accept fees for unsolicited CVs from external agencies.

We process any information you provide in accordance with our Privacy Policy available on the Spicerhaart website.

Applicants may use the application link to apply in Colchester, England, United Kingdom.