Retail Administrator

St Helena hospice have an exciting new opportunity for an Administrator to join our Retail Team. The working pattern for this role is Thursday - Friday 9.00 am - 5.00 pm (15 hours per week) The main duties of this role are:

• To provide a welcoming, reassuring and efficient service by answering all the Angora sites internal and external calls.
• To provide visitors with any information necessary to facilitate their visit to Angora and direct them to the necessary personnel.
• To answer all calls regarding furniture collections and deliveries, scheduling dates using Ipad and booking system provided.
• To provide any administrative duties as required by the Retail Support Team, i.e. letter writing, invoicing, ordering, recording personnel attendance, maintenance of all signing in/out sheets, archiving records.
• The jobholder is responsible for organising collections and deliveries requested by phone or online via the Boxmove software and highlighting any issues to Boxmove should they arise.
• Liaise with suppliers and contractors for the purchase of shop/site consumables and equipment as required and ensure the printer is in operational order for the Angora site.
• To ensure that all stock of everyday cards is replenished so that stock is available to shops when requested.
• Help with stock takes at Hospice sites to ensure that they are conducted and accurate records are kept ensuring good financial practice and all stock is accounted for.
• To provide administration support to book retail events, make contact with suppliers and to facilitate events i.e. writing letters and providing phone contact.
• Ensure all data handled by the Administration department is dealt with confidentially and in accordance with hospice policies and the law.

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.