Commercial and Operational Administrator

FCL – Foster Contracting Ltd has a legacy of over 120 years as a reliable and high-quality contractor in civil engineering services across the UK. The company specializes in hydroblasting, bitumen spraying, surface treatments, and geosynthetic installations, delivering tailored, innovative solutions. FCL takes pride in maintaining a well-equipped team of skilled engineers and designing or modifying much of its own equipment.

With a focus on safety, resilience, and reducing life‑cycle carbon and costs, FCL ensures surfaces remain safe and sustainable throughout their life cycle.

This is a full‑time, on‑site role for a Commercial and Operational Administrator located in Kelvedon, Essex. The individual in this role will be responsible for handling administrative tasks, providing exceptional customer service, supporting financial processes, and assisting with sales operations. The position includes maintaining documentation, coordinating schedules, liaising with clients, and ensuring smooth internal communication to support overall business operations efficiently.

• Assist with the preparation and issuing of project invoices and applications for payment.
• Support the commercial team with quotations where required.
• Liaise with clients regarding project status, documentation, and commercial queries.
• Maintain accurate commercial records, contracts, and supporting documentation.
• Assist with the compilation and management of contract documentation, ensuring compliance with agreed terms.
• Aid in the transition to digital software for both commercial and operational functions.

• Produce and compile job packs for site teams, ensuring all required documentation is accurate and issued on time.
• Prepare, review, and issue Risk Assessments and Method Statements (RAMS) in line with project and client requirements.
• Support operational teams with project documentation and ongoing job administration.
• Assist with the implementation and ongoing use of digital platforms for job management, document control, and reporting.
• Maintain and update digital systems to ensure accurate tracking of jobs, documentation, and operational data.

• Manage incoming calls, emails, and general correspondence.
• Organise, maintain, and update project files, records, and databases.
• Prepare reports, spreadsheets, and other administrative documents as required.
• Provide general administrative support across the business to ensure efficient office operations.

• Strong Communication and Customer Service skills to engage effectively with clients and internal teams.
• Proven expertise in Administrative Assistance to manage schedules, documentation, and office tasks smoothly and efficiently.
• Basic knowledge of Finance to assist with invoicing, purchase orders, and financial record‑keeping.
• Self‑motivated with attention to detail, organisational skills, and the ability to prioritise tasks in a dynamic environment.
• Experience in civil engineering, construction, or relevant industry is advantageous, however not required.
• Proficiency in relevant software tools, such as Microsoft Office Suite, is a plus.

If you are interested in this exciting role, please apply directly through the job advert or if you have any questions please call the office for an informal conversation, we look forward to reviewing your application!