Sales Support Administrator

Sales Support Administrator
- We're currently recruiting for an experienced Sales Support Administrator to join our client based in the outskirts of Halstead, Colchester, Essex on a temporary basis. This is an excellent opportunity for someone looking to build a long-term career within manufacturing. The role will initially be a temporary position for up to 12 weeks and for the right candidate will go permanent!

We offer fantastic benefits and these include:

• Holiday pay on each hour worked
• Pension after a qualifying period
• Access to employee rewards with 1,400 offers, including retail discounts, cashback, phone savings, discounted fitness membership + more!

You will be responsible for end-to-end management of lift equipment orders and warranty claims. This role provides technical, post-sale support to distributors and customers, ensuring accurate order processing in the ERP/SAP system, timely warranty resolution, and effective communication across logistics, manufacturing, and credit control. This is a full-time role, Monday
- Friday. The pay rate is £14.75-£15.00 per hour.

• High attention to detail and accuracy in data entry, documentation, and claim processing
• Strong analytical skills with the ability to interpret warranty and order data and spot trends
• Excellent communication skills
• Ability to prioritise effectively and manage multiple orders and warranty cases simultaneously
• Customer-focused mindset with a problem-solving approach and resilience under pressure