Transformation Strategy Manager

** Job Type:
** Permanent
* * Build a brilliant future with Hiscox
**** Role:
Transformation Strategy Manager
**** Reporting to:
Chief Transformation Officer
***
* Location:

London, York or Colchester
**** Advert closing date: 13th March 2026
**** About the Role
** As Hiscox accelerates its enterprise‑wide transformation and shifts towards a more integrated, scalable and future‑ready organisation, this role is critical in converting strategic ambition into a clear, actionable and sequenced Transformation Roadmap. The transformation agenda requires disciplined planning, clear scope, strong alignment, and a focus on embedding the cultural and behavioural changes required for sustainable impact.

Working closely with the Chief Transformation Officer (CTO) and senior leaders across the Group, this role provides structure, clarity and momentum to the transformation portfolio. You will ensure strategic goals are translated into well‑defined initiatives, success measures are established, and cross‑functional alignment is achieved. You will also be central to shaping the transformation narrative, driving colleague engagement and helping embed the mindsets and behaviours needed to deliver change.

A key element of the role is horizon scanning—monitoring industry developments, emerging trends, and shifts across the insurance and financial services landscape to ensure the Transformation Roadmap remains current, competitive and future‑focused. You will help anticipate opportunities, risks and external drivers of change and ensure these are reflected in strategic recommendations and programme design.

This role blends strategy development, communication and stakeholder orchestration. Success requires exceptional judgement, strong analytical capability, the ability to work confidently with senior stakeholders, and a deep appreciation for how cultural alignment accelerates transformation.
** What You’ll Be Doing
**** Strategic Road mapping & Alignment
*** Translating strategic goals into a coherent, prioritised and sequenced Transformation Roadmap.
* Defining scope, objectives and success metrics for transformation initiatives, ensuring clarity and alignment with enterprise priorities.
* Conducting horizon scanning and monitoring industry developments—identifying emerging trends, risks and opportunities that should shape the Transformation Roadmap.
* Benchmarking against peers, understanding insurance sector transformation norms as well as reviewing other industries and sectors.
* Working with senior leaders to ensure consistent understanding of priorities, interdependencies, risks and required capabilities.
* Supporting governance forums through insight‑rich updates, decision‑ready materials and structured programme oversight.
** Engagement & Communication
*** Developing compelling transformation messaging that explains the ‘why’, ‘what’ and ‘how’ of change in simple, engaging terms.
* Partnering with Communications to deliver regular updates, leadership narratives and colleague engagement campaigns.
* Producing high‑quality materials to support transformation storytelling and stakeholder alignment across the Group.
** Cultural & Behavioural Change
*** Embedding cultural and behavioural considerations into all transformation design and execution.
* Identifying the values, beliefs and behaviours required for successful change and partnering with HR/OD to reinforce them.
* Supporting leaders to role‑model transformation behaviours and champion modern, collaborative ways of working.
** Execution Support & Delivery Discipline
*** Working with workstream leads to shape business cases, refine scope and ensure alignment to intended outcomes.
* Applying structured planning, problem‑solving and analysis to drive clarity and delivery momentum.
* Ensuring consistent use of frameworks, tools and standards across the transformation portfolio.
** Governance & Control
*** Owning and coordinating the governance rhythm for transformation, including preparation and management of quarterly Change Boards, ensuring decisions, risks and priorities are clearly surfaced and addressed.
* Owns enterprise transformation data, dashboards and insight generation, ensuring…